Client Service Coordinator- Age Care

1 month ago


Melbourne, Australia Mercy Health Full time

Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan, Various

Job type: Full time

Organisation: Mercy Health

**Salary**: Salary not specified

Occupation: Health and Allied Health, Aged Care

Reference: 21416

**ABOUT THE ROLE**:
**Summary of the role**:
The Client Service Coordinator is responsible for the provision of the effective execution of appropriate sale and admission functions. In addition, the Client Service Coordinator is accountable for achieving maximum occupancy and Refundable Accommodation Deposits [RAD] sales, while providing support to the Client Services Team Leader and the GM Client Services.

**ABOUT YOU**:

- Previous experience in providing exceptional customer service and the ability to interact with people and build ongoing relationships.
- A confident communicator with exceptional negotiation skills and computer literacy.
- Excellent time management skills and can manage conflicting priorities.
- Dependable, punctual and able to work in flexible working conditions.
- Have an understanding of the requirements in contemporary aged care about the financial arrangements as defined in the Aged Care Act
- Demonstrate commitment to the objectives of the organisation and show considerable drive to achieve targets.

**ABOUT US**:
Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Robyn Quilliam-Taylor



  • Melbourne, Australia Mercy Health Full time

    Location: Melbourne, Melbourne | Northern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Aged Care Reference: 21584 **ABOUT THE ROLE**: **Summary of the role**: The Client Service Coordinator is responsible for the provision of the effective execution of appropriate sale and admission functions....


  • Melbourne, Australia Mercy Health Full time

    **ABOUT THE ROLE**: **Summary of the role**: - The Client Service Coordinator is responsible for the provision of the effective execution of appropriate sale and admission functions. In addition, the Client Service Coordinator is accountable for achieving maximum occupancy and Refundable Accommodation Deposits [RAD] sales, while providing support to the...


  • Melbourne, Australia Better Care Options Full time

    Better Care Options provides individual in-home support to clients with disabilities, injuries and those needing care as they get older across the Melbourne Metropolitan region. A large proportion of our clients are elderly Russian speakers requiring support to remain living in their own homes as they age. This role provides the opportunity to work with Aged...


  • Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan, Various Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Health and Allied Health, Aged Care Reference: 21416 **ABOUT THE ROLE**: **Summary of the role**: The Client Service Coordinator is responsible for the provision of the...


  • Melbourne, Australia Fronditha Care Full time

    Residential Aged Care - M-F - Front of house Reception and Administration (**Templestowe Lower**) - Great opportunity to make a difference to the lives of our elderly in the community **About us** Here at Fronditha we appreciate the sacrifices our elders have made through their life journeys to create the society we enjoy today. Now it's their time to...


  • Melbourne, Victoria, Australia Mercy Health Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan, VariousJob type: Full timeOrganisation: Mercy HealthSalary: Salary not specifiedOccupation: Health and Allied Health, Aged CareReference: 21416ABOUT THE ROLE:Summary of the role:The Client Service Coordinator is responsible for the provision of the effective execution of...


  • Melbourne, Victoria, Australia Mercy Health Full time

    Location: Melbourne, Melbourne | Northern MetropolitanJob type: Full timeOrganisation: Mercy HealthSalary: Salary not specifiedOccupation: Aged CareReference: 21584ABOUT THE ROLE:Summary of the role:The Client Service Coordinator is responsible for the provision of the effective execution of appropriate sale and admission functions. In addition, the Client...


  • Melbourne, Victoria, Australia Mercy Health Full time

    ABOUT THE ROLE:Summary of the role: The Client Service Coordinator is responsible for the provision of the effective execution of appropriate sale and admission functions. In addition, the Client Service Coordinator is accountable for achieving maximum occupancy and Refundable Accommodation Deposits [RAD] sales, while providing support to the Client Services...


  • Melbourne, Victoria, Australia mecwacare Full time

    Full-time Position Pakenham Location Generous Salary Packaging OptionsCLIENT SERVICES COORDINATOR- Full-time Position:- Pakenham Location:- Generous Salary Packaging Optionsmecwa_care_ is seeking a stand-out rostering expert to join the client services team in our Home Care Services department. This is a fast-paced, phone-based role that is integral for...


  • Melbourne, Victoria, Australia Prestige InHome Care Full time

    Healthcare & Medicine Aged Care VIC Other Permanent / Full Time 17/5/2024 One of AFR's Best Places to Work in 2024 Exciting Reward and Recognition programs to celebrate your achievements Flexible working arrangements and a paid day off to celebrate your Birthday Join Our Extraordinary Team as Client Services Manager in Geelong ABOUT THE ROLEAt...

  • Aged Care

    3 days ago


    Melbourne, Victoria, Australia Omni-Care Full time

    Omni-Care provides in home care support to clients who are elderly or have a disability. We are focused on providing client centred care delivered by support workers who are compassionate, supportive and committed.We know that you want to have time to ensure that your client's receive support that meets their needs. When you work in home care, you assist...


  • Melbourne, Australia mecwacare Full time

    Full-time Position - Pakenham Location - Generous Salary Packaging Options **CLIENT SERVICES COORDINATOR** - **Full-time Position**: - **Pakenham Location**: - **Generous Salary Packaging Options** **mecwa**_care_ is seeking a stand-out rostering expert to join the client services team in our Home Care Services department. This is a fast-paced,...

  • Aged Care Cleaner

    3 weeks ago


    Melbourne, Australia Maree Care Full time

    _**Join Maree Care, a leading Aged Care In-Home Provider based in Northcote, as a Cleaner. **_ **Shifts start immediately. Great hourly pay. Paid weekly.** **Embrace a part-time role (20-25 hours) with flexibility to suit you!** This role is for a part-time domestic cleaner to assist our In-Home Aged Care clients across Metro Melbourne. You will work with...


  • Melbourne, Australia Home Instead Full time

    If you are a ‘people person’, have experience in scheduling, possess strong communication and administration skills, and can demonstrate a passion and empathy for helping older people to retain their independence, then this position is for you. Working at Home Instead will provide you with a unique opportunity to work in a dynamic team who are making a...

  • Support Worker

    3 days ago


    Melbourne, Australia Ohana Age Care Full time

    **Job Summary**: Cert 3 in disability or in Aged Care CPT and First Aide NDIS check Immediate start We are seeking two Support Workers in Mornington for an immediate start. **THE ROLE** Day and night shifts. Supporting clients in their homes with personal care, cooking, meal preparation, light cleaning and bed to wheelchair transfer, as well as showing,...

  • Acfi Coordinator

    3 weeks ago


    Melbourne, Australia Pope Recruitment Pty Ltd Full time

    **ACFI Coordinator Needed - Aged Care Facility in Melbourne CBD, VIC** **Key Details**: - Role: ACFI Coordinator (Full-Time) - Location: Melbourne CBD, VIC - Sector: Aged Care **Requirements**: - Proven experience in ACFI coordination or a similar role within the aged care sector. - Extensive knowledge of ACFI processes and requirements. - Excellent...


  • Melbourne, Victoria, Australia Regis Aged Care Full time

    As the Clinical Care Coordinator, you will coordinate and lead the care team in consultation with the facility Manager. You will ensure compliance with legislative and statutory requirements to enable us to continue to deliver a high standard of care and most importantly, a quality lifestyle for our residents. Working within a supportive and dynamic team,...

  • Support Worker

    3 days ago


    Melbourne, Victoria, Australia Ohana Age Care Full time

    Job Summary:Cert 3 in disability or in Aged CareCPT and First AideNDIS checkImmediate startWe are seeking two Support Workers in Mornington for an immediate start.THE ROLEDay and night shifts.Supporting clients in their homes with personal care, cooking, meal preparation, light cleaning and bed to wheelchair transfer, as well as showing, personal hygiene,...


  • Melbourne, Australia ei care pty ltd Full time

    Position Overview: Key Responsibilities: Provide personalized in-home care to clients, including personal care, meal preparation, light housekeeping, and companionship. Develop and maintain trusting relationships with clients and their families, ensuring a comfortable and supportive environment. Assist clients with daily activities and routines, adapting...


  • Melbourne, Victoria, Australia Home Instead Full time

    If you are a 'people person', have experience in scheduling, possess strong communication and administration skills, and can demonstrate a passion and empathy for helping older people to retain their independence, then this position is for you. Working at Home Instead will provide you with a unique opportunity to work in a dynamic team who are making a...