Technical Account Manager

6 months ago

Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

5+ years of technical engineering experience
- Bachelor's degree

As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation.

You’ll provide advice and support on using AWS Services and best practices, architecture, project and launch planning as well as ongoing operational issues.. In this senior role, you will have an opportunity to impact organization wide processes and roadmaps, directly influencing how customers are use AWS in the long term.

**Responsibilities include**:
- Enable C-suite executives to embrace agility and deliver high impact transformation
- Lead and sponsor customer enablement programs that uplift our customer's capabilities
- Communicate transformational concepts to executive decision makers
- Own and define the technical strategy including establishing metrics, governance forums etc.
- Build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Foster trusting relationships with customers, understanding their business needs and technical challenges
- Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS

Longer term, you will have the chance to further develop your technical, consulting and leadership skills as we continue to grow the team. You’ll develop your knowledge of AWS services, have the opportunity to gain further certifications as well as receive mentorship.

Culture

At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.
We believe in supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.

Melbourne, VIC, AUS | Sydney, NSW, AUS
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Technical Account Manager

    3 weeks ago

    Melbourne, Australia Octopus Energy Full time

    Help us use technology to make a big green dent in the universe! powers some of the most innovative global developments in energy.We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...

  • Technical Account Manager

    5 months ago

    Melbourne, Australia MongoDB Full time

    The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the...

  • Technical Account Manager

    6 months ago

    South Melbourne, Australia Cellcast Full time

    About IoTtag IOTTAG is a dynamic and innovative startup at the forefront of the technology space. We specialise in IoT asset tracking solutions, providing cutting-edge products and services that connect and automate operations in a myriad of industries. As we continue our rapid expansion, we are seeking a driven and knowledgeable Technical Account Manager...

  • Technical Account Manager

    2 days ago

    Melbourne, Victoria, Australia HashiCorp Full time

    Job Title: Senior Customer Success EngineerJob Summary:We are seeking a highly motivated and experienced Senior Customer Success Engineer to join our team at HashiCorp.As a Senior Customer Success Engineer, you will be responsible for ensuring the success of our customers by providing them with deep technical guidance and support.With 7+ years of experience...

  • Technical Account Manager, Apac

    6 months ago

    Melbourne, Australia Cash App Full time

    **Company Description** It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

  • Technical Account Manager, Apac

    6 months ago

    Melbourne, Australia Afterpay Full time

    **Company Description**: - It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our...

  • Technical Account Manager

    7 months ago

    Melbourne, Australia First Focus Full time

    First Focus is Australia's **best **mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 6th year running at CloudTango dot com). We are **growing **fast and now have almost 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over...

  • Technical Account Manager

    3 months ago

    Melbourne, Australia Splunk Full time

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best...

  • Commercial Technical Account Manager

    6 months ago

    Melbourne, Australia Solaredge Full time

    **Power the Future with us!** SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete...

  • Senior Technical Accountant

    1 month ago

    Melbourne, Victoria, Australia C015 APT MANAGEMENT SERVICES PTY LIMITED Full time

    The OpportunityAt C015 APT MANAGEMENT SERVICES PTY LIMITED, our purpose is to deliver infrastructure solutions for Australia's energy transition. We now have an exciting opportunity available for a Senior Technical Accountant to join our Finance & Technology team on a Permanent Full Time basis. The role is flexible, with hybrid working arrangements. Key...

  • Account Management and Technical Expert

    3 weeks ago

    Melbourne, Victoria, Australia NetApp Full time

    Account Manager - NetApp KeystoneSalary:$140,000 - $160,000 per yearLocation:AU Melbourne, VIC, AUAbout the RoleThe Keystone Success Manager is responsible for owning the relationship between NetApp Keystone and customers. This involves meeting with customers regularly to discuss current issues and trends in their environment, providing a single point of...

  • Technical Account Manager

    3 months ago

    Melbourne, Australia Avature Full time

    When creating a business-driven product within a dynamic industry, excellence in customer relationship management is fundamental. Our Account Managers are key players in building long-lasting relationships with our customers, based on both a profound understanding of their business and a personalized treatment of their account. Your challenges and...

  • Technical Accounting Manager

    3 weeks ago

    Melbourne, Victoria, Australia Accountancy Options Full time

    About the RoleWe are seeking a highly skilled Technical Accounting Manager to join our team at Accountancy Options. This is an exciting opportunity for a qualified accountant with experience in the heavy industrial/infrastructure/utility industry.Key Responsibilities:Manage a small team in all technical Financial Accounting aspects for one main subsidiary of...

  • Senior Technical Accountant

    1 month ago

    Melbourne, Australia C015 APT MANAGEMENT SERVICES PTY LIMITED Full time

    The OpportunityAt APA, our purpose is simple: to strengthen communities through responsible energy.We now have an exciting opportunity available for a Senior Technical Accountant to join our Finance & Technology team on a Permanent Full Time basis. The location for this role is flexible, we offer hybrid working arrangements (2d/w in the office).Reporting to...

  • Technical Account Manager

    7 months ago

    Melbourne, Australia New Relic Full time

    Req ID- FY24|S&M|#5196- Location(s)- Brisbane, Australia; Melbourne, Australia;- Your opportunityIf you have that special mix of DNA that makes an extraordinary Technical Account Manager - the blend of customer-facing skills and technical prowess - then we are a match made in heaven! You will be a technical consultant and trusted advisor for New Relic’s...

  • Senior Accountant

    4 months ago

    Melbourne, Australia AGL Energy Full time

    Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as...

  • Technical Account Manager, ES

    6 months ago

    Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions,...

  • Technical Account Manager

    7 months ago

    Melbourne, Australia S2M Full time

    $85k - $95k base + super (DOE) - WFH days - International travel This is an opportunity for an **programmatic focused** Account Manager to be responsible for managing and growing revenue in multiple markets from both existing and new clients within independent media agencies and direct clients **Qualifications**: - 2 years experience in a client...

  • Technical Accounting Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Davidson Full time

    About the RoleWe are seeking a highly skilled Technical Accounting Specialist to join our team at Davidson. This is a unique opportunity to work on high-impact projects that influence financial reporting standards in the public sector.Key ResponsibilitiesAssist with technical drafting to support the development of Service Performance Reporting principles and...

  • Technical Account Executive

    3 weeks ago

    Melbourne, Victoria, Australia NetApp Full time

    NetApp is seeking a seasoned Technical Account Executive to own the relationship between NetApp Keystone and our customers. In this role, you will meet with customers regularly to discuss current issues and trends in their environment, address concerns, and provide a single point of escalation into the NetApp support organization.The ideal candidate will...