Administration Officer

5 months ago

Coorparoo, Australia Therapy Pro Full time

Are you a customer service superstar and organisational guru?
- Looking for a fun, friendly workplace where you can make a difference?
- Want to join a growing business and grow with us?
- Are you a customer service superstar and organisational guru
- Looking for a fun, friendly workplace where you can make a difference?
- Want to join a growing business and grow with us?

Sounds good? Read on....

**Adaptability Therapy** is a friendly and progressive multi-disciplinary allied health team in South East QLD committed to providing comprehensive services for children, young people and adults with a range of disabilities. We provide a range of Occupational Therapy, Physiotherapy, Speech Pathology services to people of all ages, from infants up to those who are ageing.

We are looking for a customer service superstar and organisational guru to support our team of allied health professionals as we continue to grow.

The role is dynamic and you will have the opportunity to work on a variety of tasks and projects, as well as interacting with therapists and clients to provide appointment scheduling support.

Based in our Coorparoo office, upstairs from our busy clinic, you will be working with a supportive and friendly team committed to ensuring the best outcomes for our clients.

**Administration Officer**

We are looking for someone with excellent customer service, planning and organisation skills to support our team of allied health professionals with varied duties, including:

- Supporting therapists with calendar/client management, scheduling and other tasks Taking incoming calls and enquiries from clients and support coordinators
- Client intake activities - creation of client records, scheduling initial appointments
- Maintaining data in systems and spreadsheets
Word processing and report formatting
- Tracking NDIS Service Agreements & Consent Forms
- Assisting with research for equipment as required
- Assisting with NDIS payment requests
- Assisting the Operations Manager with general duties
- Enjoying your time here and becoming part of our caring and supportive team

**About you**

To be successful in the role, you will:

- Love working as part of a mature, fun, and friendly team of professionals who enjoy working together and supporting each other
- Enjoy helping people
- Be keen to continually learn and develop in your role
- Know your way around a computer and demonstrate computer literacy especially with, Word, Excel, and Outlook.
- Love solving puzzles and finding efficiencies
- Have a knack for scheduling and calendar management
- Have experience working within the NDIS (favourable, but not essential) Rock solid reliability (important)

**Benefits**
- Coorparoo office with free inner-city parking
- Potential for flexible working arrangements (hours / wfh potentially )
- Friendly and supportive team
- Recruitment bonus for referring staff.
- All equipment provided.
- Regular social catch ups - team breakfasts and lunch, team days

**Requirements**:

- National Criminal History Check
- NDIS Worker Screening (or current Yellow Card) Drivers Licence
- COVID19 Vaccination

If this sounds like the perfect role for you please submit your resume and cover letter outlining your suitability for the position.

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