Lead Intermediary

3 weeks ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Utilise your Health expertise to provide support and advice to the Victim Services Support and Reform branch
- An Ongoing Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
- AH4: $105,479 - $116,552 plus superannuation.

**About the Business Unit**:
Victim Services, Support and Reform (VSSR) is part of the Service Delivery Reform, Coordination and Workplace Safety Group within the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of the justice system. VSSR leads the development, design and implementation of innovative service responses to victims of crime in the criminal justice system.

**About the Role**:
Reporting to the Manager, Intermediary Program, the Lead Intermediary will head a small team of specialist practitioners to provide high-quality services to eligible witnesses. You will contribute to broader practice development, quality initiatives and continuous improvement. You will also provide intermediary services to a small number of eligible witnesses. Eligible witnesses currently include those who are a victim of a sexual offence or a witness in a homicide, and are under the age of 18 or an adult with a cognitive impairment.

**Some of your duties will include**:

- Work with the Program Manager to provide effective leadership, to facilitate ongoing high quality service delivery
- Contribute to planning, development, implementation and evaluation of programs and services delivered by a team of DJCS and contracted Intermediaries
- Manage a team of DJCS and contracted intermediaries, including undertaking staff performance and development planning (PDP) processes and contributing to building workforce capability.

To learn more about this role before applying, please read the attached position description.

**About You**:

- Significant experience in managing, supervising, and developing a team of practitioners, and a commitment to working collaboratively and promoting a positive team culture
- Extensive professional experience working with (at least one of):

- Children and/or adults who have experienced trauma
- Children and/or adults with complex mental health needs
- Children and/or adults with a cognitive disability
- Children and/or adults who have complex communication needs
- A strong understanding of the key issues experienced by victims of crime and demonstrated ability to translate this understanding into best-practice models of service provision.

**Qualifications**:
Must be eligible for appointment to the Victorian Panel of Intermediaries. As such, only professionals with the appropriate qualifications and registration will be considered:

- Psychologists and Occupational Therapists who hold full unrestricted registration with Australian Health Practitioner Regulation Agency
- Social Workers who are a member of the Australian Association of Social Workers
- Speech Pathologists who are a certified practising member of Speech Pathology Australia.

**How to Apply**:
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

  • Manager, Intermediary Program

    4 weeks ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your management expertise to provide support and advice to the Victim Services Support and Reform branch - An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 6: $129,379 - $173,138 plus superannuation. **About the Business Unit**: Victim Services, Support and Reform (VSSR)...

  • Product Lead

    4 weeks ago

    Melbourne, Australia Guild Group Holdings Ltd Full time

    Product Lead - Intermediary **Product Lead - Intermediary** **Job Number**: 493528 **Work type**: Full Time Permanent **Location**: Melbourne (CBD) **Categories**: Product & Underwriting At Guild Group, our people feel truly connected to our purpose and are motivated by it. Focused on the future, we thrive on challenges and learn from each other. Guild...

  • Lead Marketing Professional

    5 days ago

    Melbourne, Victoria, Australia MLC Life Insurance Full time

    MLC Life Insurance is proud of its history of protecting Australians for over 135 years. As a Digital Communications Director, you will play a key role in delivering our partner communications.With a passion for digital marketing, you will work collaboratively with internal stakeholders to develop and execute intermediary marketing activities.From campaign...

  • Lead Key Account Manager

    2 weeks ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Customer Service Officer

    3 weeks ago

    Melbourne City Centre, Australia Aston Carter Full time

    **Location**: - Melbourne CBD **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543490 **Job Summary**: - **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**: - **6 month contract and permanent opportunities**: - **Opportunity for Immediate Start and WFH flexibility** **The...

  • Business Development Executive

    3 weeks ago

    Melbourne, Australia Commonwealth Bank Full time

    **Your Business** Business & Private Bank (B&PB) offer a wide range of services and solutions to our small to medium, enterprise customers along with our regional and agribusiness customers. The core purpose of this role is to help deliver sustained profitable growth for the Bank by effectively and responsibly originating new business opportunities...

  • Claims Coordinator

    4 days ago

    City of Hobsons Bay, Australia Beacon Building Services Full time

    About UsBeacon Building Services (BBS) is a leading provider of repair, maintenance, and refurbishment services for residential, commercial, and industrial sectors.We work directly with insurance companies, intermediaries, strata, property managers, and government departments to deliver exceptional results and exceed customer expectations.

  • Key Account Manager

    3 weeks ago

    Melbourne, Australia EML Group Full time

    Key Account Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...

  • Retail Property Manager 12 Month Contract

    4 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Exciting opportunity for a Property Manager to gain experience with a respected institutional owner **Your new company** Hays are proud to be partnering with an industry leading institutional landlord who possess a significant global portfolio across all asset classes. Due to the existing Retail Property Manager going on maternity leave, an opportunity has...

  • Wealth Management

    3 weeks ago

    Melbourne, Australia Anton Murray Consulting Full time

    Melbourne- Ancillary Areas- Contract or TemporaryOur client is a leading wealth management firm seeking a Operations Analyst for a long dated contract. **Responsibilities**: - Identifying process improvements - Maintaining a culture of high performance and excellent service for both internal and external clients - Client onboarding and account...

  • Wealth Management Operations Analyst

    3 weeks ago

    Melbourne, Australia Anton Murray Consulting Full time

    Melbourne- Wealth Management- Contract or TemporaryOur client is a leading wealth management firm seeking an Operations Analyst for a long dated contract. **Responsibilities**: - Ensuring all daily processes and SLAs are met within applicable timeframes - Manage day to day BAU in line with team objectives and regulatory requirements - Identifying process...

  • Account Manager

    4 weeks ago

    Melbourne, Australia Allianz Australia Full time

    **Account Manager - Personal Injury - Victoria - Hybrid Working** **How can building relationships lead to achieving outcomes with impact?** The primary purpose of this role is to manage a large portfolio of clients across Personal Injury products to achieve national retention targets by supporting our intermediary partners and client’s Personal Injury...

  • Marketing Manager

    3 weeks ago

    Melbourne, Australia Anton Murray Consulting Full time

    Melbourne- Asset Management- PermanentOur client is a leading global asset manager with $1 trillion AUM. This is an exceptional opportunity to join their Melbourne office. This role will be acting as the channel marketing expert and advocate with the aim of expanding and deepening the relationship with clients and prospects. This role will serve as an...

  • Marketing Manager

    3 weeks ago

    Melbourne, Australia Anton Murray Consulting Full time

    Melbourne- Asset Management- PermanentOur client is a leading global fund manager seeking a talented individual to drive the implementation of their local marketing and communications plan. **Becoming a critical member of a team, who together**: - Creates client engagement opportunities - Informs prospects and clients on current business status and product...

  • Information Security Excellence Partner

    4 days ago

    Melbourne, Victoria, Australia FNZ Full time

    Cyber Resilience ExpertiseFNZ is a global FinTech firm transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers, and asset managers to help people achieve their financial goals through our unique combination of technology leadership, innovation, and asset servicing.As a Regional Information Security...

  • CRM Specialist

    4 weeks ago

    Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

  • Commercial Product Representative

    4 days ago

    City of Moonee Valley, Australia Flow Control Group Full time

    As a Commercial Product Representative at Flow Control Group, you will work closely with existing and developing new customers to uncover opportunities where they can provide impactful solutions which improve the overall efficiencies, reliability, safety, and sustainability of their respective operations.We are a leading solutions provider focused on...

  • Junior Fx Partnerships Sales

    2 weeks ago

    Melbourne, Australia Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Junior FX Partnerships Sales - Melbourne office (4 days in the office, 1 day from home)** The partnerships...

  • Partnerships & Indirect Sales - Melbourne

    2 days ago

    Melbourne, Australia Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Key Account Director - Partnerships & Indirect Sales - Melbourne** The partnerships division is...

  • Industrial Sales Professional

    4 days ago

    City of Moonee Valley, Australia Flow Control Group Full time

    At Flow Control Group, we are a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling, and process, and industrial automation sectors. As a critical intermediary between over 3,000 suppliers and 15,000 customers, our distribution and technical expertise serve an essential function in the...