Connection and Alterations Officer
6 months ago
We are currently recruiting for a Connection And Alterations Officer to work out of the Keswick Head Office.
**Preferred skills**:
SAP experience
Quick learner with systems experience
Worked in electricity retailer previously
Customer service
Key Objectives
The Connections Officer is accountable to the Connections Team Leader to administer the SA Power Networks end-to-end connection process. The role of the Connections Team is to manage retailer/electrician requested connections work and to manage and resolve retailer enquiries.
- Process all connections work within an approved timeframe including Allocate NMI, Alteration, Abolishment, Test and Inspect and Temp Isolations;
- Manage the Un-metered supply and above 100 Amp supply process in conjunction with Network Management;
- Manage cancellation of connection works; and
- Exception management of workflow between CIS and SAP.
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