National Quality Manager

3 months ago

Melbourne, Australia ORS Full time

Join one of Australia’s leading providers of Positive Behaviour Support
- Manage a QA division of >40 staff supporting 300 PBS practitioners
- Choose from office locations in Mount Waverley, Pakenham, Ascot Vale + WFH flexibility

Due to continual growth, ORS are seeking an experienced industry leader to join the organisation as National Quality Manager - Positive Behaviour Support.

Our Positive Behaviour Support Report Reviewing & QA team is continually growing and totals over 40 staff members supporting approximately 300 Positive Behaviour Support practitioners around Australia.

**In this role you will be**:

- Managing a team of Quality Managers and Behaviour Support Plan reviewers/writers
- Ensuring commission timeframes are met
- Monitoring of Positive Behaviour Support administrative tracking processes
- Helping to drive innovation in the QA and PBS areas
- Reviewing of complex Positive Behaviour Support Plans
- Training staff in writing high quality Behaviour Support Plans

This role will form part of the senior leadership team in Behaviour Support reporting to the General Manager of Behaviour Support. Your role will also be responsible for driving productivity and performance, providing support, mentoring, strategy and ensuring the team are adhering to all contract requirements & time frames.

**Role requirements**:

- QA experience within NDIS Positive Behaviour Support
- High-level administrative and communication skills
- Masters or higher level qualifications (preferred but not essential)
- Previous experience in Positive Behaviour Support leadership & mgt roles
- Thorough understanding of Restrictive Practices and experience training other practitioners
- Forensic/Clinical Psychology experience (preferred but not essential)

**Work Life Balance**:
At ORS we genuinely believe in the importance of a healthy work life balance & the benefits it can provide. Many of us have young families and lead busy lives outside of work so we know how important it is for our staff to maintain a balanced lifestyle. For this reason we:

- Provide the resources for our staff to be able to work from home
- Aim to allocate clients close to your home
- Give you ownership of your own calendar so you can book appointments to suit your schedule
- Provide suburban office locations with free onsite & local parking
- Give you the ability to work part time or reduced hours

**About ORS**:
We are one of the largest and fastest growing family owned and operated national allied health and workplace rehabilitation providers in Australia, with a proven track record and reputation for providing high quality evidence-based, and client-centred services for over 30 years

Due to our incredible culture, passion for excellence, stability, and gratitude for being able to see the potential and recognise the strengths of every individual it’s easy to see why our workforce has grown 1200% in 4 years and why we are the allied health services provider of choice

For further information on ORS Group, we encourage you to visit our website to read more about our extensive services, our detailed employee profiles, video library & company values.

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