Service Sales

7 months ago


Sydney, Australia GEA Group Full time

**Service Sales**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information**

**Reference Number**

JR-0027682

**Job function**

Service

**Position type**

Full time

**Site**

458 The Boulevarde, Kirrawee, Sydney (Kirrawee) NSW 2232

Key Responsibilities
- Selling maintenance, parts, service level agreements, upgrades and modifications to customers with GEA original manufactured equipment.
- Sell spare parts off the back of projects.
- Early engagement to maximise service and spares opportunities (ideally at quoting stage).
- Selling service for components where we have service capability and technical knowledge.
- Identifying potential new business.
- Identify business development and ‘add-on’ sales opportunities as they relate to specific service sales.
- To actively promote the company and its service whenever talking to current or potential customers.
- Assist new machine and system sales in establishing service requirements for new enquiries.
- Undertake regular Customer Visits.
- Develop Service Sales Plan by Site in order for service to be proactive on current installed base.
- Review shutdowns with customers.
- Responsible for ensuring all offers to customers are compliant from a health and safety perspective.
- Assist with the preparation of quotes.
- Aim to develop key client relationships on projects with a view to establishing long term business opportunities.
- Perform site services and callouts when requested.
- Ensure that site induction rules are followed. JSA’s and risk analysis forms are completed diligently and signed off prior to any service work commencing.
- Support projects during warranty period.
- Undertake all necessary training as required.
- Actively learn and participate in OHS rules and guidelines.
- Regular local, interstate travel and international travel, as required.
- Undertaking other activities that will assist GEA Service in its overall performance and operation.
- Manage any variations to service jobs.
- Review service reports and send to customer.
- Review job costs and invoicing.
- Debt collecting as required.
- Ensuring all sales admin tools (CRM) are used in the best possible way.
- Effective handover of order execution phase with regards to costs, margins, planning and risks.
- Complete service requisition and handover to service execution.
- Provide information to service execution in a timely manner to enable planning services and assist where required.
- Attend and present at regular service sales meetings.
- Co-operating with other departments within the company such as Accounts, Administration and the Stores to allow these departments to carry out their duties efficiently.
- Meet sales budgets and management assigned targets
- Costing and quoting service jobs, workshop jobs and spare parts sales
- Your responsibilities and tasks:
Key Responsibilities
- Selling maintenance, parts, service level agreements, upgrades and modifications to customers with GEA original manufactured equipment.
- Sell spare parts off the back of projects.
- Early engagement to maximise service and spares opportunities (ideally at quoting stage).
- Selling service for components where we have service capability and technical knowledge.
- Identifying potential new business.
- Identify business development and ‘add-on’ sales opportunities as they relate to specific service sales.
- To actively promote the company and its service whenever talking to current or potential customers.
- Assist new machine and system sales in establishing service requirements for new enquiries.
- Undertake regular Customer Visits.
- Develop Service Sales Plan by Site in order for service to be proactive on current installed base.
- Review shutdowns with customers.
- Responsible for ensuring all offers to customers are compliant from a health and safety perspective.
- Assist with the preparation of quotes.
- Aim to develop key client relationships on projects with a view to establishing long term business opportunities.
- Perform site services and callouts when requested.
- Ensure that site induction rules are followed. JSA’s and risk analysis forms are completed diligently and signed off prior to any service work commencing.
- Support projects during warranty period.
- Undertake all necessary training as required.
- Actively learn and participate in OHS rules and guidelines.
- Regular local, interstate travel and international travel, as required.
- Undertaking other activities that will assist GEA Service in its overall performance and operation.
- Manage any variations to service jobs.
- Review servi


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