Customer Service Officer

3 weeks ago


Rhodes, Australia DingGo Full time

**We are DingGo**

We know that repairing a car ding is a stressful, painful and inconvenient.
DingGo solves this problem. Founded in 2018 and experiencing rapid growth, we are a web platform that is transforming the smash repair industry through innovative technology and digitisation.
We are an Accident and Incident management provider who works closely with Major Corporates, Government, SME’s, Repairers and Insurance companies to achieve a customer first solution to repairing their vehicles.
Our geographical reach continues to expand, and we now need to take our business to the next level.
Come join us as we change the way Australians repair their vehicles.

**About the role**

We are in an exciting stage of growth, and want you to be on the frontline for our enquiries as well as help connect our customers with reputable local repairers the same way customers are used to booking a hotel or ordering takeaway.
We are looking for strong, reliable and responsive communicators that have the ability to navigate numerous systems and provide exceptional customer service to our customers in time of need.

Reporting to the Call Centre Team Leader, you will be required to act as first point of contact for the Accident Management Assist line and General enquiries across the business.

**What you’ll bring**
- You have a customer-first mindset and well-developed experience in a customer service role.
- You have strong administration skills and can manage numerous tasks simultaneously.
- You will provide high level professional customer service and the ability to think on your feet as no enquiry is the same.
- You are Tech Savvy and customer focused with ideally some Call Centre experience.
- A willingness to work with a diverse team and regional customers.
- Our offices are in Rhodes (which includes a free gym membership) and easy access to public transport
- The ability to grow with the business and forge your future career in the company, with wide opportunities across different departments.
- You will live and breath our core values focused on care, value and ease

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- RHODES, NSW 2138: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- Inbound call centre (preferred)
- Outbound call centre (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in RHODES, NSW 2138



  • Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Rhodes, Australia DingGo Full time

    **We are DingGo** We know that repairing a car ding is a stressful, painful and inconvenient. DingGo solves this problem. Founded in 2018 and experiencing rapid growth, we are a web platform that is transforming the smash repair industry through innovative technology and digitisation. We are an Accident and Incident management provider who works closely...


  • Rhodes, Australia Employ Full time

    Rhodes based hybrid working environment - close to public transport - Big 4 bank and full training provided & Competitive salary - Supportive company culture - Starting on 14th August - **Starting Monday 14th August**: - **Temp to Perm Position**: - **Modern, newly renovated offices located in Rhodes, located near public transport**: - **Excellent...


  • Rhodes, Australia Employ Full time

    Temp - Perm position - $32.69 per hour + super - Multiple full-time Customer Service roles available - Starting 11 April - Career pathways and development available - start your banking career today! - **Temp to Perm Position**: - **$32.69 per hour + super**: - **Starting Tusday, 11th April 2023 (after Easter)**: - **Career progression is fully supported...


  • Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Rhodes, Australia Circana Full time

    **Let’s be unstoppable together!** **What will you be doing?** Being a Customer Service Representative for Circana Shopper Panel, you will provide support on a range of enquiries whether it be helping a panel member install scanner software on their smartphone or assisting them with scanning their shopping via the scanner app whilst engaging and...


  • Rhodes, Australia Circana Full time

    **Let’s be unstoppable together!** **What will you be doing?** Being a Customer Service Representative for Circana Shopper Panel, you will provide support on a range of enquiries whether it be helping a panel member install scanner software on their smartphone or assisting them with scanning their shopping via the scanner app whilst engaging and...

  • Customer Service

    2 months ago


    Rhodes, Australia Recruitment Australia Full time

    **Customer Service role, full time permanent role based in Rhodes** **Job Types**: Full-time, Permanent **Salary**: $65,000.00 - $70,000.00 per year Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: - Rhodes, NSW: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer...


  • Rhodes, Australia Ai Group Apprentice and Trainee Centre Full time

    **Customer Service Traineeship - Certificate IV in Business Services (Customer Engagement)** - Do you have a love of books? - Do you enjoy working and interacting with customers? - Work with Australia's biggest bookstore, Booktopia! Location: Based in Rhodes, NSW Ai Group Apprentice and Trainee Centre is a Group Training Organsiation that place apprentices...


  • Rhodes, Australia IKEA Full time

    Who you are You are passionate about customer excellence and home furnishing. to drive the operational focus and oversee the daily operations of the Customer Relations department, whilst multi-tasking between serving customers, coordinating co-workers, and maintaining a strong focus on the customer transaction. You have good attention to detail, are...


  • Rhodes, New South Wales, Australia IKEA Full time

    Who you areYou are passionate about customer excellence and home furnishing. to drive the operational focus and oversee the daily operations of the Customer Relations department, whilst multi-tasking between serving customers, coordinating co-workers, and maintaining a strong focus on the customer transaction. You have good attention to detail, are solution...


  • Rhodes, Australia Unisys Full time

    **What success looks like in this role**: BPO Payments: - Provide regular feedback to Manager - National Operations on employee performance. - Provides regular feedback to Team Leaders and coaching on progress against staff objectives. - Assists with development of employees. - Monitors budgets to ensure they are within agreed limits. - Manages daily site...


  • Rhodes, Australia IKEA Full time

    Who you are You are an inspirational leader and impassioned ambassador in customer excellence. With highly developed communication and organisational skills, an emphasis on leading and developing people, and proven results leading a large and diverse team, driven to deliver and advocate for the customers' experience. You thrive in a multi-faceted, fast...


  • Rhodes, Australia Nestle Full time

    *** We have an exciting opportunity for a Customer Based Coordinator (Vendor managed inventory controller) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient...


  • Rhodes, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...


  • Rhodes, New South Wales, Australia Nestle Full time

    ***We have an exciting opportunity for a Customer Based Coordinator (Vendor managed inventory controller) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient...


  • Rhodes, New South Wales, Australia HSBC Full time

    Job descriptionSome career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress...


  • Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...