Customer Experience Expert
6 months ago
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our North Parramatta Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running
- Tuesday - Friday 8.00am - 4.00pm
- 30.4hrs per week
- May be required to work some Saturdays
- $28.64ph
**About the Role**:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
**About You**:
- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- Must have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills
**Benefits**:
- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition programs
As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.
-
Customer Experience Expert
6 months ago
North Parramatta, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our North Parramatta Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Tuesday - Saturday 8.00am - 4.00pm - 30.4hrs per week - $28.64ph **About the...
-
Customer Experience Expert
1 month ago
Parramatta, Australia Dyson Full time**Summary**: **Salary**: Competitive Team: Customer Service and Inside Sales **Location**: Australia - Sydney Parramatta Contact Centre **About Us**: Dyson is a global technology company on a mission to improve people’s lives: whether that be by making the air they breathe safe and clean, or connecting them to high performing machines which keep their...
-
Customer Experience Designer
8 months ago
North Lakes, Australia Auto & General Insurance Full timeAs a passionate customer champion are you ready for the next chapter in your career at Auto & General?! As Customer Experience Designer you will support the design and delivery of customer experiences. You will be joining a transformational team that works closely with stakeholders and experts across the organisation to develop customer design journeys and...
-
Customer Experience Specialist
4 weeks ago
North Geelong, Victoria, Australia The Body Shop Full timeAbout the RoleWe are seeking a talented Sales Consultant to join our team at The Body Shop. As a key member of our sales floor team, you will provide exceptional customer service, share product knowledge and recommendations with customers, and work closely with store management to drive sales and profit within the store.Key Responsibilities:Provide expert...
-
Customer Experience Advocate
4 weeks ago
North Lakes, Queensland, Australia Open Full timeWe're on a mission to deliver exceptional insurance experiences for customers worldwide. Our innovative platform digitises the entire insurance process, making it transparent, efficient and reliable.As a Claims Specialist at Open, you'll play a vital role in this journey, ensuring our customers receive seamless support throughout their claim experience.Job...
-
Customer Service Representative
4 weeks ago
Parramatta Park, Queensland, Australia Charterhouse Full timeCharterhouse is seeking a motivated Customer Service Representative to join their dynamic team in Parramatta.About the Role:In this customer-facing position, you will play a key part in delivering exceptional service by responding to customer enquiries, providing solutions and enhancing the customer experience.Key Responsibilities:Collaborate with the team...
-
Customer Experience Delivery Leader
4 weeks ago
North Sydney Council, Australia Cisco Full timeOverviewCisco is a leading technology company that powers entertainment, retail, healthcare, education and more. As a Customer Experience Delivery Leader, you will be responsible for leading the Expert Care delivery team in Australia and New Zealand.Estimated Salary: AU$150,000 - AU$200,000 per annumThis role requires a strong leader who can drive business...
-
Fashion Stylist and Customer Experience Expert
4 weeks ago
Parramatta Park, Queensland, Australia DOTTI Full timeAbout UsDotti is a leading fashion retailer in Australia, known for its trendy and affordable clothing. We are committed to delivering exceptional customer experiences and strive to be the go-to destination for fashion-conscious individuals.Job SummaryWe are currently seeking a highly motivated and experienced Sales Assistant to join our team at our Homebush...
-
Customer Solutions Expert
4 weeks ago
Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeAbout Pepper Financial Services GroupWe are a leading financial services company dedicated to delivering exceptional customer experiences.Job Title: Customer Solutions Case OfficerWe are seeking an experienced and skilled individual to join our team as a Customer Solutions Case Officer in our Parramatta office.Job DescriptionThe primary purpose of this role...
-
Customer Experience Manager, Sydney
4 weeks ago
North Sydney, Australia Cisco Full timeWhat You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand...
-
Customer Service Representative
7 months ago
North Parramatta, Australia GPC Asia Pacific Full time**Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...
-
Customer Dispute Resolution Expert
4 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeChubb Insurance Australia Limited offers a challenging and rewarding role for a skilled Customer Dispute Resolution Expert. As part of our team, you will play a critical role in ensuring customer satisfaction by effectively resolving disputes and complaints.The ideal candidate will have a strong understanding of Australian Insurance Laws, the General...
-
Customer Experience Associate
4 weeks ago
Parramatta Park, Queensland, Australia Charterhouse Full timeCharterhouse is seeking a motivated and results-driven Customer Service Representative to join their dynamic Customer Contact Centre team in Parramatta. The successful candidate will play a key part in delivering exceptional customer service by responding to customer enquiries, providing solutions and enhancing the customer experience.About the Role:This is...
-
Claims Consultant
4 weeks ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeAbout your new companyFuse Recruitment is a leading insurance recruitment agency, specialising in the placement of talented professionals within the sector. In this role, you will be part of an expert team that delivers successful outcomes for clients. Salary: $65,000 - $80,000 per annum (dependent on experience)This is a full-time position, with rotational...
-
Customer Experience Director
4 weeks ago
Parramatta Park, Queensland, Australia Michael Page Full timeA forward-thinking Customer Service Manager is sought by Michael Page to spearhead our Western Sydney location. Key Highlights:Competitive salary and benefits package: $120,000 - $150,000 per annumCareer growth opportunities: Ongoing training and development to advance your careerSupportive environment: Collaborative team that values your input and...
-
Customer Experience Manager
4 weeks ago
North Geelong, Victoria, Australia Cotton On Group Full timeAbout The Cotton On GroupWe're a diverse global workforce of 20,000 team members from countless nationalities, united by our shared values and passion for fashion. Our people are at the heart of everything we do, and we're committed to creating workplaces where each individual can show up as their whole self.Job DescriptionAs a Customer Experience Manager at...
-
Expert Guest Experience Ambassador
1 month ago
North Ryde, New South Wales, Australia lululemon Full timeDelivering World-Class ServiceThe Educator role is the cornerstone of our success as a retail organization. Our team members are experts in creating exceptional guest experiences, providing top-quality product education, and sharing our community's story.Key Responsibilities:Engage with guests to deliver personalized service and ensure a great...
-
Customer Experience Transformation Lead
4 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeJob SummaryWe are seeking an experienced Senior Program Manager to lead our Customer Experience (CX) team in Sydney, Australia. As a key member of our Amazon Australia Commercial Services Pty Ltd team, you will be responsible for driving strategic initiatives that enhance the customer experience.About the RoleThis is a diverse and highly visible role...
-
North Ryde, New South Wales, Australia Cerner Full timeExplore a challenging opportunity as a Strategic Delivery Manager for Customer Experience with Oracle Consulting in Sydney, Australia.We are seeking an experienced professional to lead our portfolio delivery and drive customer delight, advocacy, and expansion of Oracle Consulting services and solutions. As a key member of our team, you will be responsible...
-
Customer Experience Leader for Australia
4 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAmazon Commercial Services Pty Ltd is seeking a highly motivated Senior Program Manager to lead new business launches and improve Customer Experience (CX) in Sydney, Australia.The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business...