Administration Officer

2 weeks ago

Darlinghurst, Australia St Vincent's Hospital Network Full time

**Job Description**:
**Position Title: Administration Officer **- The O’Brien Centre Reception (Aboriginal and/or Torres Strait Islander Targeted Position)
**Employment Type**: Permanent Part Time
**Hours per week**:20 hours per week
**Position Grade**:Administration Officer Level 2 (Year 1-2)
**Salary**: $58,377.91 - $60,430.61 AUD Annual (pro rata) base salary per annum
**Enterprise Agreement**:The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019
**Department Name**: Mental Health Service

**About us**:
St Vincent’s Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

**Benefits of working at St Vincent’s include**:

- Generous salary packaging and Fitness Passport for eligible staff
- Opportunity to access a large range of clinical and non-clinical education programs
- Supported post graduate opportunities within applicable fields
- Career development opportunities across the St Vincent’s Health Australia Network
- Employee Assistance Program
- Work/Life balance

**About the role**:
We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Mental Health and Homeless Health Service Reception area. A vacancy exists in the above unit for a highly motivated Administration Officer with appropriate knowledge and skills to join our friendly and supportive team. Our progressive and innovative team offers development opportunities for our staff and a caring environment for the delivery of high-quality patient centred care. The successful applicant will be expected to be able to provide excellent customer service as the first point of contact for patients, visitors and staff of the O’Brien Centre:

- Ensures that all telephone calls are answered in an appropriate manner and enquires are responded to appropriately.
- Undertakes a range of operational and administrative tasks under general instruction.
- Ensures communication, reporting and documentation are contemporaneous and accurate.
- Recognises broader implications of immediate problems and acts accordingly.
- Utilises problem solving skills with patient enquiries to ensure calls and appointments are dealt with appropriately.

**Our Culture**:
**About you**:
**Application Instructions**:
**Selection Criteria**:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia

2. Demonstrated front line customer service skills conducive with the values of St Vincent’s Health Network.

4. Demonstrated effective communication and interpersonal skills (verbally by phone and in person)

5. Demonstrated effective time management and problem solving skills.

6. Demonstrated experience being able to work under pressure, without supervision and manage competing demands.

7. Demonstrated commitment to own personal and professional development.

8. Be of Aboriginal and/or Torres Strait Islander descent; identify as an Australian Aboriginal and/or Torres Strait Islander; be accepted as an Australian Aboriginal and/or Torres Strait Islander in the community in which he/she lives, or has lived. This is a genuine occupational qualification as described under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).

**Applications close on 28 February 2023

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