Contact Centre Agent
6 months ago
High-quality training and support to thrive in the Medical Imaging industry
- Tailored personal and professional development opportunities
- Work in an exciting, fast-paced environment alongside a high-performing team
**About Qscan**
Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated team of professionals who are determined to provide high-quality, compassionate patient care using high-class equipment. We are on the lookout for people who share our passion for innovation and going above and beyond for our clients. Whether you come to us as a Medical Receptionist, Sonographer, Team Leader, Radiologist or Administrator, we value you and your contribution to our team. Without you, we wouldn't be able to continue to grow and accomplish greatness.
**About the Opportunity**
Do you have a background in health?
Are you looking for an opportunity to receive excellent industry training and experience?
This could be the perfect opportunity for you
We are looking for 2 x **Contact Centre Agents** to provide support to our patients, medical imaging professionals, and referrers at our **Gold Coast **location on a **Full-time **basis.
This is not just your typical call centre role, you will also engage in a number of medical administration tasks, including:
- Operating the Radiology Information System to book appointments (eg. CT, X-Ray, MRI, Ultrasound) & update patient details
- Maintaining patient records, examination statistics, & related information, and request blood results when required
- Answering incoming phone calls regarding bookings & general enquiries
**About You**
You may be a student in Health, Business or Sales, someone with an interest in the Health/Medical Imaging industry, an experienced call centre consultant, or experienced medical administrator.
**You will also have**:
- An interest in learning more about Health, Radiology, and Medical Imaging
- Previous contact/call centre experience or experience working in a fast-paced environment with KPIs
- A drive to provide customer service that goes above and beyond
- The ability to approach customers with empathy and display resilience
- An ambitious and self-motivated attitude - you enjoy pushing yourself to do great things
**How You’ll Benefit**
- Paid parental leave
- Uniform allowance
- Annual flu vaccinations
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Access to local/team events and rewards
- Competitive salary and allowances
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities._
- At Qscan, Environmental, Social and Governance_ _considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_
-
Contact Centre Agent
6 months ago
Gold Coast, Australia Qscan Group Full timeHigh-quality training and support to thrive in the Medical Imaging industry - Tailored personal and professional development opportunities - Work in an exciting, fast-paced environment alongside a high-performing team **About Qscan** Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated...
-
Reservations Agent
3 weeks ago
Gold Coast, Australia Village Roadshow Limited Full time**Reservations Agent - Groups Coordinator** **Main Beach, QLD** **Part Time - $25.80 p/hr (Mon-Fri) | $32.25 p/hr (Sat) | $38.70 p/hr (Sun)** Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian Outback...
-
Contact Centre Consultant
3 months ago
Central Coast, Australia PRP Diagnostic Imaging Full time**Contact Centre Consultant - Central Coast** - Permanent Full Time Opportunity - Tuggerah Location | State-Of-The-Art Contact Centre - Commitment to Ongoing Training & Development | Free Onsite Parking **About Us** PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 34 practices across Sydney, Illawarra, Central...
-
Guest Service Agent
5 months ago
Gold Coast, Australia Mantra Legends Full time**Mantra Legends** is an iconic hotel, with its superb central location and history of being a meeting point for Surfers society. These days, it’s popular with overseas visitors, who can enjoy a drink in the lobby bar followed by the famous nightly seafood banquet in the hotel’s own Fables restaurant. Join a legendary crew and work with the best. Do you...
-
Reservations Agent
2 weeks ago
Gold Coast, Australia RACV Full time**Gold Coast | RACV Royal Pines Resort**: - **Part-time**: - **Competitive salary + penalties | Discounts on RACV products & resorts** **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At...
-
Reservation Agent
5 months ago
Gold Coast, Australia The Star Entertainment Group Full time**Reservations Agent - Group Bookings** The Star Gold Coast is seeking a motivated Reservations Services Agent experienced in group bookings to be the ambassador for our award-winning restaurants and luxury 5-Star Hotels. As the voice and point of contact for our guests, this role will suit someone with the ability to deliver world class customer service...
-
Guest Service Agent
5 months ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul Surfers Paradise** is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...
-
Casino Guest Services Agents
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeAs a Casino Guest Services Agent at The Star Gold Coast your role will be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...
-
Hotel Guest Service Agents
5 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
-
Hotel Guest Service Agent
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at The Star Residences as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in a...
-
Hotel Guest Service Agent
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. We have Casual, Part-Time and Full-Time roles available. **What are we looking for?** - Extensive guest service experience...
-
Hotel Guest Service Agent Dorsett
5 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in...
-
Hotel Guest Service Agent
5 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent in our Star Residences team. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand...
-
Hotel Guest Service Agent
5 months ago
Gold Coast, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Gold Coast team within our Hotel Department! A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a **Hotel Guest Service Agent**. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we...
-
Sales Agent
5 months ago
Gold Coast, Australia NRMA Parks and Resorts Full timeCompany Description **Have you previously worked in a Call Centre, (Inbound or Outbound), Guest Services, Reservations or Travel & Tourism Industry?** This may be your new calling! NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing over 50 properties in...
-
Hotel Guest Service Agent
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Gold Coast team within our Hotel Department! A great opportunity has arisen to join the Hotel team at The Star Gold Coast as a **Hotel Guest Service Agent**. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we...
-
Casino Guest Services Agents
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Gold Coast team within our Gaming Department! As a Casino Guest Services Agent at The Star Gold Coast your role will be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the...
-
Operations Manager
5 months ago
Gold Coast, Australia Gough Recruitment Full timeFast-paced, dynamic working environment - Work across a premium asset in the portfolio - Contact Milli Hargreaves on 0439 778 823 **The Client** Our Client is a Major Landlord with a substantial portfolio across the state. This is a rare opportunity to join a highly respected brand and take ownership of the operational functions of the Shopping...
-
Hotel Guest Service Agents
6 months ago
Gold Coast, Australia The Star Entertainment Group Full timeSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...
-
Hotel Guest Service Agent
1 week ago
Gold Coast, Australia The Star Entertainment Group Full timeSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...