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Casino Guest Services Agents
4 weeks ago
As a Casino Guest Services Agent at The Star Gold Coast your role will be to enhance the experience of our members and guests every day In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an information hub to address a multitude of guest enquiries that encompasses all areas of our business.
**What are we looking for?**
- Exceptional, world-class standards in guest service excellence
- Polished five-star grooming and personal presentation
- Computer literacy in Microsoft Excel and Word (with ability to learn other systems)
- Flexibility to work across a 24/7 roster
- A warm, naturally engaging personality that takes pride in delivering legendary service
**What can we offer you?**
- 30% staff discounts across our award-winning venues on all 3 of our properties
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform prepared and ready for you daily on property
- An organisation that values diversity, teamwork and bringing your best self
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
**About us**
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time
**Our Culture**
The Star is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
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Casino Guest Services Agent
4 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeAs a Casino Guest Services Agent at The Star Gold Coast your role would be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...
-
Casino Guest Services Agents
2 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeAs a Casino Guest Services Agent at The Star Gold Coast your role would be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...
-
Casino Guest Services Agents
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeThere has never been a better time to join The Star Gold Coast team within our Gaming Department! As a Casino Guest Services Agent at The Star Gold Coast your role will be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the...
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4 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **We are specifically looking for people who have**: - Extensive guest service experience in Front Office/Guest...
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4 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at The Star Residences as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in a...
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Hotel Guest Service Agents
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
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Hotel Guest Service Agent
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
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Hotel Guest Service Agents
2 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
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Guest Service Agent
4 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at The Star Residences as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **We are specifically looking for people who have**: - Extensive guest service experience in Front Office/Guest Services -...
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Hotel Guest Service Agent
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in...
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Hotel Guest Service Agent
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at The Star Residences as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in a...
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Hotel Guest Service Agent Dorsett
4 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. We have Casual, Part Time and Full Time roles available. **What are we looking for?** - Extensive guest service experience...
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Hotel Guest Service Agent
3 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. We have Casual, Part-Time and Full-Time roles available. **What are we looking for?** - Extensive guest service experience...
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Hotel Guest Service Agent Dorsett
1 week ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in...
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