Contact Centre Agent

3 weeks ago

Gold Coast, Australia Qscan Group Full time

High-quality training and support to thrive in the Medical Imaging industry
- Tailored personal and professional development opportunities
- Work in an exciting, fast-paced environment alongside a high-performing team

**About Qscan**

Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated team of professionals who are determined to provide high-quality, compassionate patient care using high-class equipment. We are on the lookout for people who share our passion for innovation and going above and beyond for our clients. Whether you come to us as a Medical Receptionist, Sonographer, Team Leader, Radiologist or Administrator, we value you and your contribution to our team. Without you, we wouldn't be able to continue to grow and accomplish greatness.

**About the Opportunity**

Do you have a background in health?

Are you looking for an opportunity to receive excellent industry training and experience?

This could be the perfect opportunity for you

We are looking for a **Contact Centre Agent** to provide support to our patients, medical imaging professionals, and referrers at our Robina location on a **Part Time **basis.

This is not just your typical call centre role, you will also engage in a number of medical administration tasks, including:

- Operating the Radiology Information System to book appointments (eg. CT, X-Ray, MRI, Ultrasound) & update patient details
- Maintaining patient records, examination statistics, & related information, and request blood results when required
- Answering incoming phone calls regarding bookings & general enquiries

**About You**

You may be a student in Health, Business or Sales, someone with an interest in the Health/Medical Imaging industry, an experienced call centre consultant, or experienced medical administrator.

**You will also have**:

- An interest in learning more about Health, Radiology, and Medical Imaging
- Previous contact/call centre experience or experience working in a fast-paced environment with KPIs
- A drive to provide customer service that goes above and beyond
- The ability to approach customers with empathy and display resilience
- An ambitious and self-motivated attitude - you enjoy pushing yourself to do great things

**How You’ll Benefit**
- Paid parental leave
- Uniform allowance
- Annual flu vaccinations
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Access to local/team events and rewards
- Competitive salary and allowances
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities._
- At Qscan, Environmental, Social and Governance_ _considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_

  • Contact Centre Agent

    3 weeks ago

    Gold Coast, Australia Qscan Group Full time

    High-quality training and support to thrive in the Medical Imaging industry - Tailored personal and professional development opportunities - Work in an exciting, fast-paced environment alongside a high-performing team **About Qscan** Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated...

  • Contact Centre Agent

    3 weeks ago

    Gold Coast, Australia Qscan Group Full time

    High-quality training and support to thrive in the Medical Imaging industry - Tailored personal and professional development opportunities - Work in an exciting, fast-paced environment alongside a high-performing team **About Qscan** Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated...

  • Agents and Real Estate Agents

    2 weeks ago

    Gold Coast, Australia Property Partners Group Full time

    DO YOU WANT TO EARN EXTRA MONEY FROM SELLING REAL ESTATE? Real estate Agencies and Independent Agents - Partner with us and enjoy the commissions. We have a large range of properties in Sydney and Queensland for you to sell. We are a dynamic reputable company with a large network. If you are a Real Estate Agent or Agency, we have an opportunity for you to...

  • Contact Centre Performance Reporting Analyst

    6 days ago

    Gold Coast, Australia Chandler Macleod Full time

    **About the company**: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity...

  • Contact Centre Performance Reporting Analyst

    5 days ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    About the company:As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity for a...

  • El2 Director National Contact Centre Planning

    5 days ago

    Gold Coast, Queensland, Australia National Disability Insurance Agency Full time

    Full time Currently, there are around 4.3 million Australians with a disability.The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare.As an Agency, we support more than 600,000 participants with a significant and permanent...

  • EL2 Director National Contact Centre Planning

    6 days ago

    Gold Coast, Queensland, Australia National Disability Insurance Agency Full time

    Full timeCurrently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent...

  • Reservation Agent

    6 days ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Reservations Agent - Group BookingsThe Star Gold Coast is seeking a motivated Reservations Services Agent experienced in group bookings to be the ambassador for our award-winning restaurants and luxury 5-Star Hotels.As the voice and point of contact for our guests, this role will suit someone with the ability to deliver world class customer service that...

  • Contact Centre Consultant

    2 months ago

    Gold Coast, Australia Davidson Group Services Full time

    **The Company** This property management company is a leading provider within their industry, backed by over 70 years as an Australian owned established business. They offer a great culture with flexible hours and a positive work environment lead by their supportive manager. If career development is what you are after, there is opportunity to move into one...

  • Contact Centre Consultant

    3 weeks ago

    Gold Coast, Australia Davidson Group Services Full time

    **The Company** This property management company is a leading provider within their industry, backed by over 70 years as an Australian owned established business. They offer a great culture with flexible hours and a positive work environment lead by their supportive manager. If career development is what you are after, there is opportunity to move into one...

  • National Contact Centre Manager

    2 weeks ago

    Sunshine Coast, Australia Add Finance Pty Ltd Full time

    As the National Contact Centre Manager, you will be responsible for managing and overseeing the operations of our contact centres to ensure that our customers receive exceptional service. You'll work closely with the customer service team, sales team, and other stakeholders to ensure that all customer interactions are handled efficiently and...

  • Guest Service Agent

    5 days ago

    Gold Coast, Queensland, Australia Mantra Legends Full time

    Mantra Legends is an iconic hotel, with its superb central location and history of being a meeting point for Surfers society. These days, it's popular with overseas visitors, who can enjoy a drink in the lobby bar followed by the famous nightly seafood banquet in the hotel's own Fables restaurant. Join a legendary crew and work with the best.Do you go the...

  • Reservation Agent

    6 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **Reservations Agent - Group Bookings** The Star Gold Coast is seeking a motivated Reservations Services Agent experienced in group bookings to be the ambassador for our award-winning restaurants and luxury 5-Star Hotels. As the voice and point of contact for our guests, this role will suit someone with the ability to deliver world class customer service...

  • Contact Centre Consultant

    5 days ago

    Central Coast Council, Australia PRP Diagnostic Imaging Full time

    Permanent Full Time Opportunities | 9 day fortnightTuggerah Location | State-Of-The-Art Contact CentreCommitment to Ongoing Training & Development | Free Onsite ParkingAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 32 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. We...

  • Guest Service Agent

    4 weeks ago

    Gold Coast, Australia Soul Surfers Paradise Full time

    **Peppers Soul Surfers Paradise** is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...

  • Guest Service Agent

    6 days ago

    Gold Coast, Queensland, Australia Soul Surfers Paradise Full time

    Peppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland's Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms...

  • Casino Guest Services Agents

    4 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    As a Casino Guest Services Agent at The Star Gold Coast your role would be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...

  • Casino Guest Services Agents

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    As a Casino Guest Services Agent at The Star Gold Coast your role will be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...

  • Casino Guest Services Agent

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    As a Casino Guest Services Agent at The Star Gold Coast your role would be to enhance the experience of our members and guests every day! In this role you will become an expert of the Star Club Loyalty Program, with extensive knowledge to be able to promote the Star Club member benefits and drive acquisition of new memberships. You will also become an...

  • Hotel Guest Service Agent

    6 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    A great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...