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Customer Service Consultant

1 month ago

Newcastle, Australia New Start Australia Full time

**Customer Service Consultant - Aboriginal Identified Role**

New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future.

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act.**

Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for an experienced **Customer Service Consultant **to join their friendly and busy team.

**Your key responsibilities will include**:

- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- **Identify as Aboriginal / Torres Strait Islander**:

- Exceptional customer service skills
- Clear written and verbal communication skills
- Attention to detail
- Microsoft office skills are essential

This is an excellent opportunity for a highly motivated individual with the experience and aspiration to work in an industry-leading and dynamic environment.
- **Please note that due to our strict Health and Safety policy we will require you to undertake a physical medical evaluation, along with a drug and alcohol screening test.**_

Pay: $50,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- Do you identify as Aboriginal / Torres Strait Islander?

**Experience**:

- Customer Service: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Microsoft Office: 1 year (preferred)

Work Location: In person