Administration Assistant

3 weeks ago

Footscray, Australia The Salvation Army Full time

-Start your career with The Salvation Army today
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
- Join one of the most loved charities in Australia
- Above Award Wages with salary packaging benefits
- Full Time position, Monday - Friday

James Barker House Aged Care Centre has 120 rooms spread over eight wings orbiting four nurses stations. For more than 20 years, The Salvation Army James Barker House Aged Care Centre in Footscray has provided aged care services within the community. We take pride in our services, which specialise in providing residential aged care for all people, particularly those who are marginalised and homeless, or at risk of becoming homeless, or experience AOD dependency. We also have a tailored programs to uphold the wellbeing and dignity of our residents, to support them in leading a healthy and independent lifestyle.

We are seeking an Administration Assistant to join our friendly and dedicated team on a Full Time basis.

ABOUT THE ROLE

Our Admin Assistants deliver high quality customer focused reception and administrative activities for TSA Aged Care. As the first point of contact, it is essential this position presents a professional image and creates a welcoming, warm and positive first impression, whether via phone or in person.
- Undertake reception duties to support the day to day requirements of the area including answering phones, basic data entry referring queries to appropriate contact, archiving and filing of documentation, maintaining documentation compliance
- Meet and greet clients and visitors and provide exceptional customer service
- Assist Manager to identify, establish, improve and maintain administrative processes
- Assist Manager with scheduling shifts and training for employees
- Operation, maintenance and security of record keeping systems and software
- Assist in administrative functions for meetings and events, including catering
- Resident admission and discharge
- Provide information to clients and visitors ensuring that all enquiries are dealt with in a confidential and sensitive manner
- Other duties as directed

ABOUT YOU
- An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army
- Compassion, patience and resilience when dealing with challenging behaviours associated with AOD dependent residents
- Demonstrated experience working in an administrative and/or reception role within a similar environment
- Demonstrated experience with use of Epicor 10 - Senior Living (desirable, but not essential)
- Customer centric approach and ability to solve problems easily
- Excellent communication skills
- Warm and outgoing disposition
- Ability to multitask and prioritise
- National NDIS Workers Screening Check

**BENEFITS**:

- Above Award wages + 11% super
- Access to generous Not For Profit salary packaging and remote area housing benefits of up to $15,900 per year (eligibility criteria apply)
- Access to relocation benefits through salary packaging options
- Access to meal and entertainment benefits of up to $2,650 through salary packaging
- Paid parental leave
- Salvos Wellness app and program, including access to Fitness Passport
- Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
- Novated car leasing
- Learning and development to support you in your role
- Scholarships via Eva Burrows College
- Supported study options
- Employee assistance program
- Career progression opportunities
- Transfer opportunities - we are in every major city in Australia
- Making an impact - socially and environmentally - with one of the most loved charities in Australia
- Please note: evidence of two doses of the COVID-19 vaccination are a requirement of employment at The Salvation Army Aged Care._
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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