Customer Service Officer

1 week ago


Dandenong, Australia ​Sunny Group VIC PTY LTD Full time

The duties in the role will include but not limited to:

- Dealing with customer inquiries in a professional manner
- Processing daily sales invoices
- Assisting the walk-in customers for showroom sale
- Liaising with other teams (e.g. sales team and warehouse staff) to provide exceptional customer service
- Maintaining ongoing relationships with clients
- Accurately and thoroughly record client interactions
- Assisting with data entry as required
- Providing support to team leaders as needed
- Providing general administrative support

**Summary of essential knowledge, skills, and competencies**.
- Proven experience in client service and an ability to build/maintain client relationships.
- Excellent time management and multi-tasking skills
- Ability to prioritise and manage workflow.
- Strong administrative experience with excellent organisational skills
- Demonstrable ability to work in a team in a demanding and fast pace environment.
- Excellent attention to detail.
- Excellent written and strong verbal communication skills (Speak English and Mandarin fluently is preferred).
- Ability to work autonomously.
- Sound knowledge of Microsoft products and other relevant systems and procedures.
- Experience in Myob and datapel system is preferred.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 12/02/2024



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