Customer Service Officer

1 week ago


Dandenong, Victoria, Australia AMA Group Non-Drive Full time
Dandenong location. Easy to reach

  • Permanent position. Monday to Friday get back your weekends.
  • Grow your career in the Automotive industry


AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia's leading distributor of vehicle parts and accessories.

Our Team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses.

With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year.

With AMA Group, you can go anywhere.

The Opportunity:

We have an exciting opportunity for Customer Service Officer to join the team at RMA Dandenong.


We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.

Permanent position. Monday to Friday. 40 hours per week.

Role responsibilities:

  • Ensuring the environment is always customer friendly
  • Greeting customers on arrival.
  • Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
  • Contacting customer to ensure that they are satisfied with the AMA experience
  • Supporting management with inventory (parts, paint, consumables etc)
  • Liaise with insurance providers regarding claims/repairs

Does this sound like you?

  • Proven experience within a Customer Service position
  • Highly professional and personable with strong relationship building skills
  • Strong systems experience and competent computer abilities
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines
  • Able to work effectively and collaboratively with the team

Benefits

  • Reward & recognition
  • Career development and training
  • Referral bonus for recommending a friend to work with us
  • Discounts on parts and tools
  • Uniforms
  • 24/7 professional counselling for Team members and their immediate families.
  • We champion our Team, because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

_ No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - APPLY NOW._
Video

  • Dandenong, Victoria, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. Full time employment Excellent Employee Reward ProgramAbout the CompanySupagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and...


  • Dandenong, Victoria, Australia FINDSTAFF Full time

    Mas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...


  • Dandenong, Victoria, Australia SMS Professional Full time

    Provide exceptional customer service to national customers Work for a well known company Work close to home in Melbourne's South East suburbsOur client, a national manufacturing company with high calibre, well recognised customers is looking for an experienced Customer Service Officer to join their team in the Dandenong area.The role incorporates traditional...


  • Dandenong, Victoria, Australia Speller International Full time

    Customer Service Officer (SAP)Company Overview:Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking a Customer Service Representative with SAP experience to join our team on a temporary basis with the possibility of a...


  • Dandenong, Victoria, Australia Cleanaway Full time

    Customer Service Officer Join Our Vibrant Customer Service Team at Cleanaway Are you ready to embark on a rewarding career where you can make a real difference? Cleanaway, Australia's leading waste management company, is seeking enthusiastic individuals to join our dynamic Customer Service team About Cleanaway: When you start to think of waste as a resource,...


  • Dandenong, Victoria, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 70 years history Full Time opportunity with immediate start Access to staff discounts and referral bonus Remained open throughout Covid periodWe are seeking an Internal Customer Service to service our current accounts and provide outstanding customer service.About Us...Doors and manufacturing excellence are at the...


  • Dandenong, Victoria, Australia JELD-WEN Full time

    About the Company:Trayne Consulting is currently recruiting an experienced Customer Service Representative to join our National Client working out of their Dandenong South location. Specialising in timber doors, they are an industry leader with a fantastic opportunity for the right person to join an inclusive and fun team.About the Role:This is a permanent...


  • Dandenong, Victoria, Australia Cleanaway Full time

    Administration & Customer Service Officer About us Cleanaway is Australia's largest waste management company. We provide sustainable waste management solutions, collaborating with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most innovative and sustainable...


  • Dandenong, Victoria, Australia Capital S.M.A.R.T. Full time

    Free lunch once a week and monthly BBQ's. Full Training from our dedicated Team. An annual allocation of company shares.Capital S.M.A.R.T is still leading the way in small to medium accident repair technology We're proud of our strong partnerships and growth that continues to be enabled by our team members across Australia and New Zealand. We maintain our...


  • Dandenong, Victoria, Australia SMS Professional Full time

    Work within a friendly and dynamic team Parking on site Career progression opportunitiesSMS Professional has an exciting new opportunity for a Customer Service Officer. Our client has been in business for over 130 years who develop, design manufacture and sell surface material.Responsibilities In Your New Role: Liaising with internal and external...


  • Dandenong, Victoria, Australia Dynamix Accountancy Recruitment Full time

    Full time role based in Dandenong South - ample free parking Multinational business within an outstanding & high performing team- $40-$45 p/h + Super. Initial 6 month temp role, perm highly likelyOur client is a large and highly respected organisation based in the south eastern suburb of Dandenong South. Due to internal promotion they require a skilled and...


  • Dandenong, Victoria, Australia Beaumont Tiles Full time

    Enjoy your career with Beaumont Tiles- **Join the tile industry leader within the Bunnings/Wesfarmers group**: Strong focus on cost estimation, order administration and customer support: Fast paced, dynamic and collaborative teamThe role:We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our...


  • Dandenong, Victoria, Australia Beaumont Tiles Full time

    Enjoy your career with Beaumont Tiles- **Join the tile industry leader within the Bunnings/Wesfarmers group**: Strong focus on cost estimation, order administration and customer support: Fast paced, dynamic and collaborative teamThe role:We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our...

  • Customer Service

    1 week ago


    Dandenong, Victoria, Australia People2People Full time

    Work for an Australian owned company Dandenong South location with car park on site Full time permanent role | $60k plus super Are you a junior candidate with a passion for customer service, looking to take the next step in your career?Joining the customer service team you will be responsible for the seamless customer service and administrative...


  • Dandenong, Victoria, Australia Chandler Macleod Full time

    Applications close 15.00 PM AEST, 27th June 2024 Mandatory: Australian Citizenship required to work within Federal Government. About the company: This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can...


  • Dandenong, Victoria, Australia Cleanaway Full time

    Vacancy no: Work type:- Permanent - Full Time**Location**:- Dandenong South VIC AustraliaCategories:- Administration, Customer Service

  • Customer Service

    1 week ago


    Dandenong, Victoria, Australia AJ Recruitment Full time

    OPEN JOBS We have numerous fantastic customer service opportunities available across the South-East (part-time and full-time hours). We are seeking to recruit several experienced customer service professionals who enjoy working within a customer service environment and take pride in having an outstanding telephone manner. Not only will your outstanding...

  • Customer Service

    1 week ago


    Dandenong, Victoria, Australia Bunzl Full time

    Job no: 494066Work type: Full TimeLocation: Dandenong SouthCategories: Customer Service- Career development opportunities:- Be part of a winning team that recognises and rewards success:Join a great, multinational company with a strong cultureA new opportunity has become available at our Branch as a Customer Service Representative. Reporting to the Customer...


  • Dandenong, Victoria, Australia Sharp & Carter Full time

    Great salary and perks Work close to home | Located in Dandenong Wellestablished team where the management is supportive & always in your cornerAbout the roleResponsibilitiesYour duties will include but not be limited to; Offering a wide range of support to existing business clients Processing returns and claims Order processing Preforming general...

  • Customer Service

    1 week ago


    Dandenong, Victoria, Australia Monash Health Full time

    Reference Number 6206 Employment Type Casual Entity Monash Health Department Health Information Services Customer Service/Admissions Location Dandenong Hospital, Casey Hospital, Kingston Centre, Cheltenham Vic Position SummaryCasual HIS Customer Service & Admissions Officer South East Sector (Dandenong/Casey/Kingston)**Reception & Admissions area is the...