Sales Co-ordinator

5 days ago

Adelaide Region SA, Australia Discovery Parks Full time

Be part of the growth of a South Australian success story
- 6 Month, full time contract, based in Adelaide CBD
- An excellent career development opportunity

**About Us**

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. Each year, we showcase the true Australia to millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

**About the Role**

The role will support the business's Trade and Reservations functions from an admin, systems, reporting and partnership perspective. You will provide support to the Key Account Manager, Reservations Manager and Trade Manager as a first point of contact for trade queries and escalations.

You will take a lead role in trade contracting, process documentation and trade communications.

A creative flare and attention to detail is a must, to ensure all trade marketing material is developed and proofed in accordance with brand guidelines.

The role will require someone who is confident communicating across all levels with internal and external stakeholders.

A wonderful opportunity to get your foot in the door with a rapidly growing and diversifying company, on a 6-month fixed-term contract.

**Skills & Experience**

This multi-dimensional role will require someone highly experienced in customer service and with a strong understanding of trade distribution.

A robust knowledge of the trade distribution network and prior use of property management or reservation systems will be advantageous, but not essential.

**Experience**:

- Tertiary qualifications in tourism or business preferred
- Minimum 2 years experience in sales within tourism industry
- Intermediate skills across the Microsoft suite of products, including Microsoft Word, PowerPoint, Excel and Outlook. - Excellent communication and interpersonal skills
- Technologically savvy with the ability to operate multiple programs in conjunction with one another
- Ability to influence, negotiate and resolve conflict to achieve cooperation between all stakeholders
- Robust knowledge of the tourism industry and understanding of the trade distribution model and the role each channel plays
- Strong analytical and social skills and with the ability to view issues from a commercial perspective
- Ability to use initiative to systemize, develop new processes/concepts and problem solve

**Benefits**:

- Health and Wellbeing - Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
- Paid Leave Benefits - Parental leave / Volunteer leave / Study leave
- Professional Development - Leadership programs / Support of external training courses / Reimbursement of professional association memberships
- Employee Savings - Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

Our ESG statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Conditions of Employment

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