Customer Experience Leader
7 months ago
Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an opportunity for you.
**The Role**
Our Brooklyn AutoGlass Service Center is seeking a highly-motivated, enthusiastic and passionate Customer Service Expert to lead customer service and focus on delivering a first class service to our new and existing customers. Key duties and responsibilities include:
- Lead customer service and support day to day running of the branch
- Provide first class service to all customers using your amazing people and communication skills
- Keep customers appraised of delivery lead-time
- Undertake repair inspections, converting repairs to sales where appropriate
- Raise Job Authorities and invoices by utilising branch computer system
**The Perks**
O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:
- Ongoing incentive programs and recognition
- Ongoing learning and development opportunities
- Supportive team members and management
- Uniform provided
**What we are looking for**
At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:
- A true passion for delivering customer service excellence
- Experience in managing/leading teams in a busy environment
- Confident, engaging approach and a natural ability to communicate
- Resilience and the ability to work in a complex and changing environment
- Outstanding verbal and written communication skills
- Excellent self organisation and time management skills
As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.
-
Customer Experience Specialist
7 months ago
Brooklyn, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Brooklyn Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...
-
Field Leader
4 months ago
Brooklyn, Australia CitiPower and Powercor Full time**Field Leader - Overhead Brooklyn**: - Brooklyn, VIC, AU, 3012**About us**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. We provide reliable, safe and affordable electricity and our businesses are independently rated as the best in the country...
-
Field Leader
7 months ago
Brooklyn, Australia CitiPower and Powercor Full time**Field Leader - Overhead Brooklyn**: - Brooklyn, VIC, AU, 3012**About us**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. We provide reliable, safe and affordable electricity and our businesses are independently rated as the best in the country...
-
Customer Service Coordinator
6 months ago
Brooklyn, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service Coordinator
8 months ago
Brooklyn, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service/office Manager
3 months ago
Brooklyn, Australia Active Office Furniture Pty Ltd Full time**Active Office Furniture: A Leader in Office Furniture Solutions** At Active Office Furniture, we proudly serve diverse sectors, including Corporate & SME, Education, Health, Government, and Design & Construction, offering unparalleled furniture and fit-out solutions. With over 25+ years of industry expertise, we have built a loyal client base that remains...
-
Customer Service Assistant
1 month ago
Brooklyn, Australia Ms Allure Pty Ltd Full timeMs Allure is a growing jewellery and fashion accessories brand that offers stylish, high-quality pieces to customers across Australia, New Zealand, South Africa, and Canada. As a dynamic company, we are passionate about delivering an exceptional customer experience and are looking for a Customer Service Assistant to join our team. This role provides an...
-
Learning and Teaching Leader
3 months ago
Brooklyn, Australia Annunciation School Full time**Role Description/Criteria** An exciting opportunity exists to welcome a new staff member to Annunciation. We are seeking the expertise of a Learning and Teaching Leader. The Learning and Teaching Leader plays a crucial role within a Catholic primary school, shaping the educational experience of our students ensuring that the delivery of the curriculum is...
-
Customer Service Coordinator
1 month ago
Brooklyn, Australia Coates Full time**About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Full-time, permanent position -...
-
Customer Service Coordinator
6 months ago
Brooklyn, Australia Coates Full time**About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Permanent full-time position -...
-
Customer Service Officer
7 months ago
Brooklyn, Australia BagTrans Full timeWe are looking for our next Customer Service team member to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal...
-
Sewerage Transfer Technical Leader
4 weeks ago
Brooklyn, Australia Melbourne Water Full time**Job Number**: 979244 **Work type**: Permanent Full Time **Location**: Brooklyn Office **Categories**: Management, Operations and Maintenance, Other **Who we are**: In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its...
-
Sewerage Transfer Technical Leader
4 weeks ago
Brooklyn, Australia Melbourne Water Full timeWho we are In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity. Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we’re there. Primed and ready, quietly...
-
Sewerage Transfer Technical Leader
3 weeks ago
Brooklyn, Australia Melbourne Water Full timeWho we are In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity. Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we’re there. Primed and ready, quietly...
-
Brooklyn, Australia O'Brien Glass Industries Limited Full timeLogistics Driver OpportunityWe are seeking a reliable and experienced Logistics Driver to join our team at O'Brien Glass Industries Limited in Brooklyn, VIC. This is a full-time position with competitive hourly rate and shift penalties.Salary: $36.15 per hour + Super, based on the location and industry standards in Australia.About the RoleThis role involves...
-
Service Centre Manager
2 weeks ago
Brooklyn, Australia O'Brien Glass Industries Limited Full timeAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.As Branch Manager this role’s focus is to...
-
Brooklyn, Australia O'Brien Glass Industries Limited Full timeJob Description:We are seeking an experienced Storeperson Delivery Driver to join our team at O'Brien Glass Industries Limited in Brooklyn. As a key member of our distribution centre, you will be responsible for ensuring seamless delivery and loading/unloading of glass and windscreens.About the Role:Loading and unloading of glass/windscreensDriving company...
-
Store Consultant
6 months ago
Brooklyn, Australia National Storage Full timeSince 2000, National Storage has become one of Australia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success. It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all...
-
Centre Manager
4 months ago
Brooklyn, Australia National Storage Full timeSince 2000, National Storage has become one of Australasia’s leading self-storage providers, operating 250+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success. It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all...
-
Store Manager
3 months ago
Brooklyn, Australia National Storage Full timeSince 2000, National Storage has become one of Australasia’s leading self-storage providers, operating 250+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success. It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all...