Ward Clerk

6 months ago

Heidelberg, Australia Austin Health Full time

**Part time**:

- **Ward 6 West and Ward 6 East, Austin Tower**:

- **Competitive base + salary packaging + super**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We are world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About the department**:
**About the role**:
The ward clerk will provide efficient reception and clerical services, maintain patient records and uphold the philosophies of the units. The ward clerk will deliver customer focused service to patients, their families and visitors, provide administrative assistance to the clinical ward staff and accurate data transmission of patient movement.

**To be successful in this role you must**:

- Collaborate with nursing staff and promote excellent customer service, which delivers prompt and efficient responses to customers.
- Communicate effectively and promote a supportive team approach within the ward to ensure good working relationships. Maintain clinical files in accordance with relevant policies and legislation, including admission and discharge of patients, both from other wards and directly.
- Maintain medical records including file reports and ensure adequate supply patient labels
- Maintain ward-related records and databases as directed.
- Provide organizational support of patient movement and the delivery of care as directed by the patient care teams.

**Our benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Easy access via public transport, car parking and end of journey facilities for cyclists
- Pro rata annual leave, plus purchased leave options

**Inclusion at Austin**:
**Application instructions**:

- Cover letter
- Current Curriculum Vitae (CV)
- Employment History Datasheet (upload as Selection Criteria Response)
- Fellowship Certificate (where applicable)
- Working with Children's Check Card (where applicable)

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