QA Supervisor, Corporate Lending Operations

4 months ago

Sydney, Australia Westpac Group Full time

Permanent / Full time role
- Kent St, Sydney location
- Hybrid working model

**How will I help?**

In this role you support Corporate and Institutional Banking with Corporate loan processing. You will assist your team who will ensure all facility enrichments, drawdowns, repayment, reconciliation, and investigation obligations are met and customer service levels is at the highest level. As part of your role as Supervisor you will complete necessary checks, review risk components, and provide support to front office teams on deals and loans.
- Ensure daily processing of enrichments, drawdowns, rollovers, repayments, reconciliation, and investigation obligations have been met
- Appropriate escalation to Manager of BAU issues, and 1LOD Risk team for incidents
- Ensure checklist is accurately completed and escalation of any items that have not been actioned
- Work closely with peers to ensure processes are performed consistently and in line with SOP's and JUNO Controls
- Actively and positively engage and led in huddles and formal team meetings
- Crossing training with the team to cover business needs / and career development
- Embrace change initiatives and work to implement them seamlessly within the required risk framework and change process

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this role you will have:

- Degree qualification preferred
- Minimum 3 years industry experience coupled with supervisory experience.
- Specific product knowledge advantageous (Syndicated/Bilateral Loans/Agency)
- Specific system knowledge advantageous (LoanIQ)
- Excellent focus on attention to detail with the capability to work and make decisions in fast-paced environment
- Energetic and motivated, able to work well inside a group and broadly across an organisation
- Confident and articulate communicator
- Positive and enthusiastic approach to acquiring product and systems knowledge
- Flexible team player with the ability to work under pressure

**What is it like to work here?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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