Japanese-speaking Customer Support- Fintech

3 weeks ago


Sydney, Australia HOBAN Recruitment Full time

**JAPANESE-SPEAKING CUSTOMER SUPPORT- Fintech**
- Permanent Full time 9:00-5:30pm Mon-Fri
- Customer Support
- Growing Fin tech company
- Finance or accounting background Japanese speaker

**Important**:

- Finance, accounting background has advantage
- Must speak Japanese and English with corporate proficient level
- Expected start date: After mid September

**Customer Support Officer**
- Maintaining and updating client records through our CRM.
- Assist and support client account opening and onboarding process.
- Maintain and update various compliance and complaints related registries.
- Collaborate with various internal departments and liaise with external third parties to resolve client enquiries, complaints, and problems.
- Provide administrative and operational assistance to Operations manager and General Manager with daily tasks.
- Complete client deposits and withdrawals daily in an accurate and prompt manner.
- Provide reports and documentations in accordance with the defined schedule to various internal departments.
- Complete reconciliation of transactions according to a defined schedule.
- Troubleshooting account related issues.
- Perform analysis and investigation of client transactions where necessary.
- Assist compliance with their transaction monitoring where necessary.
- Assisting with projects and the roll out of these projects as required.
- Be part of a strong customer support team with rotating shifts.
- Working under the direction of the General Manager.
- 2+ years of experience working in finance, banking, accounting or insurance or FinTech has advantage
- Excellent communication skills, both written and oral
- Critical thinker who enjoys problem solving
- Some experience and a background in customer service or operations helps
- Strong with time management and is able to multitask
- Fluent in Japanese and have good written and spoken English



  • Sydney, Australia PERSOLKELLY Full time

    With our Japanese Desk Service in Australia, we work closely with Japanese companies and provide tailored workforce solutions including permanent and contract staffing, recruitment process outsourcing and payroll outsourcing primarily to Japanese companies across Australia. **About the role**: As PERSOLKELLY has extensive Japanese Speaking job openings from...


  • Sydney, Australia PERSOLKELLY Full time

    With our Japanese Desk Service in Australia, we work closely with Japanese companies and provide tailored workforce solutions including permanent and contract staffing, recruitment process outsourcing and payroll outsourcing primarily to Japanese companies across Australia. **About the role**: *** As PERSOLKELLY has extensive Japanese Speaking job openings...


  • Sydney, Australia TMGM Full time

    Join our dynamic and rapidly growing company as a Marketing Coordinator. We're seeking a talented Japanese native speaker to support our marketing efforts and engage with our Japanese-speaking audience. **Key Daily Responsibilities** - Create and execute marketing campaigns for the Japanese market. - Manage social media and contribute ideas for content. -...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING ADMINISTRATOR** - Sydney CBD - Full time Mon-Fri - Administration The client, has multiple office location in the world, is looking for administrator in Sydney CBD office. Great opportunity to gain simple accounting experience with this role. **Duties** - Operations related to conference room reservations and management for building...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING JUNIOR MARKETING and ARCHITECTURE ASSISTANT** - Full time perm - Architecture knowledge/experience or Marketing background This position is interesting one. You liaise with research company regarding targets, translating marketing materials and liaise with various internal stakeholders with both English and Japanese. An ideal person is...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING Oversea Travel Insurance Claims Officer** - You can gain an experience of Insurance industry - Sydney CBD - Ideal for someone with Administration, Customer service or medical related background **Summary** The large insurance organisation is looking for Japanese speaking Oversea Travel Insurance Claims Officer. You will process...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING ADMINISTRATION OFFICER** The purpose of this role is to provide effective, efficient and accurate administrative support and at all times maintain a professional attitude to maximise the effectiveness of our communications with external and internal customers. **PRINCIPAL ACCOUNTABILITIES** **BUSINESS OUTCOMES** - Primary point of...


  • Sydney, Australia HOBAN Recruitment Full time

    We have an exciting opportunity for a Japanese Speaking Office Admin/Customer Service who loves working within one of the leading Logistics and Supply Chain Industry! It really doesn't get better than this! A great role that has plenty of support, a down to earth team who will appreciate the great work you do and a company that can provide you excellent...

  • Account Executive

    6 days ago


    Sydney, Australia Clarrow Full time

    $85,000-$90,000 plus Superannuation - Japanese Speaking - Hybrid Work Environment - Sydney based **The Role** **Key Responsibilities*** - Remain in regular contact with your clients to understand and meet their needs. - Respond to complaints and resolve issues to the client’s satisfaction and to maintain the company’s reputation. - Develop and maintain...


  • Sydney, Australia HOBAN Recruitment Full time

    **Japanese-Speaking Operations Coordinator** Our client is seeking an Operations Coordinator to join a friendly team. They specialize in providing cutting-edge IT solutions for businesses. They pride themselves on delivering innovative and user-friendly solutions that is tailored to their client specific needs. They manages finance, identifies key...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING ADMIN/ACCOUNTING** - Full time perm - Hybrid working arrangement - Sydney CBD This company give you a broad range of experience from general admin, accounting and projects. Currently a part of accounting work is outsourced to accounting firm. If you have some accounting experience and some Japanese language skill with unlimited visa, you...


  • Sydney, Australia HOBAN Recruitment Full time

    We are looking for a JAPANESE SPEAKING REMOVALIST & COORDINATOR for our client that provides an end to end removal business to customers. Their brand is known around all over the world. You will be a coordinator between clients and moving company and organise the time and date and how to move. This also involves physical work, project managing and...


  • Sydney, Australia H.I.S. Australia Pty Ltd Full time

    As a Japanese Speaking Tour Coordinator you will processes customer inquiries and bookings for travel arrangements including, coach bookings, accommodation, day tours, car-hire, transfers; working over the telephone, on-line and face to face. **Responsibilities are, but not limited to**: - Answer queries from travel agents and offer suggestions on tours,...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING ADMINISTRATION** **MANAGER** Macquarie Park Location Full time Mon-Fri The purpose of this role is responsible for managing administration support and team and to provide effective, efficient and accurate administration support and maintain a professional attitude to maximise the effectiveness of our communications with external and...


  • Sydney, Australia HOBAN Recruitment Full time

    **JAPANESE-SPEAKING ADMIN/ACCOUNTING** - Full time perm - Hybrid working arrangement - Sydney CBD This company give you a broad range of experience from general admin, accounting and projects. Currently accounting work is outsourced to accounting firm and will like to bring some of accounting functions to their office. If you have some accounting knowledge...


  • Sydney, Australia Niche212 Full time

    Newly created role graduate role for Asian market (must speak fluent Japanese) - Hybrid working from home - Be mentored and trained to project manage Quantitative research projects **The Company** **The Role** As part of a Asian market team, you will be responsible for managing and overseeing online research projects (surveys) while creating and...


  • Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Lots of opportunities for personal & professional development **Want to kickstart a career at a renowned FinTech company? Looking for Mandarin-speaking graduate Customer Service jobs with awesome learning and development opportunities in Sydney? This fantastic new...


  • Sydney, Australia Azuma Japanese Restaurant Full time

    **Azuma Japanese Restaurant - Sydney NSW** Azuma is one of the most successful family business in local. We offer the perfect blend of authentic Japanese cuisine and luxury dining in Sydney CBD. We proudly celebrate our 26th anniversary this year. Our business seeks an enthusiastic and motivated** Reservations / Office Administrator ** to join our...

  • Account Executive

    7 months ago


    Sydney, Australia Vimeo Full time

    **Account Executive (Japanese Speaking)**: Sydney, Australia or Singapore, Singapore As an Account Executive for Vimeo, you will be responsible for selling the Vimeo Enterprise offerings. In this quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a value-oriented sales...


  • Sydney, Australia HOBAN Recruitment Full time

    **Japanese-Speaking Import and Order Processing Coordinator** - North Sydney - Full time Permanent - Work from home a few days/week available after 6 months **Purpose of the position** This company holds the third-largest market share globally, In this role, you will be responsible for importing products manufactured in Japan and other part of Asia to...