Ndis Plan Management Assistant
3 weeks ago
Are you someone who wants to make a difference in people's lives?
Working from our spacious, open-plan, light-filled and newly refurbished office in the Federal Mills Business Precinct, you will find yourself at home surrounded by luscious indoor greenery, forward-thinking team members and real people from real walks of life.
Joining our growing NDIS Plan Management team, this is a full-time position for a dynamic, person-centred person who is committed to making a difference. You will be a wizard in efficient and accurate processing of provider claims and client reimbursements
**About You**
We don't want _just_ another person to add to the ‘staff’. We want a **team** member, someone who is looking for a workplace to call home. To truly succeed in this role you must be enthusiastic, driven and self-motivated, thrive when working as a team, have initiative and be meticulous. Most of all, we are looking for someone who has a ‘yes, can do and willing to learn’ attitude.
So, what does a typical day in the life of an NDIS Plan Management Assistant look like? While we can guarantee no two days will be the same, this could be you
- Accurate and efficient daily processing of incoming provider invoice claims and client reimbursements in compliance with the _NDIS Pricing Arrangements and Price Limits_, the NDIS operational guidelines and requirements as stated by the NDIS Quality and Safeguards Commission and the Canny Plan Management nominated timeframe;
- Liaise with providers to resolve any invoicing discrepancies;
- Liaise with providers to guide on compliance with NDIS requirements;
- Ensure quality record keeping and capturing of relevant information;
- Maintain current knowledge of NDIA, NDIS and the disability sector; and
- Actively participate in business growth targets and stakeholder satisfaction.
**Key Selection Criteria**
- Experience and high-level skills in accurate and efficient accounts payable processes;
- Experience in the use of CRM and financial software platforms;
- Understanding and commitment to person-centred support and service to people with disability;
- Proven ability to identify high-quality outcomes through relationship management and high-volume interactions;
- Excellent interpersonal, verbal and written communication skills;
- Working knowledge and understanding of the _NDIS Pricing Arrangements and Price Limits_ and associated NDIA and NDIS Quality and Safeguards Commission information and documentation is desirable;
- Valid NDIS Workers Screening Check;
- Valid Victorian Working with Children Check (Employee);
- Satisfactory Police Check;
- Satisfactory Bankruptcy Check; and
- Rights to work in Australia.
**Extra desirable requirements would look like ** Acceptance of the Canny ethos “all people, all walks of life” and a determination to treat all people who interact with our office, in any capacity, with great respect in line with our ethos.
- Ability to work well with all team members, inclusive of all personalities, in line with our Canny Culture;
- Contribute to the maintenance of effective communication channels;
- Identify and communicate to your manager, any issues or concerns impacting upon your performance and also make suggestions that will improve service quality;
- Willingness to participate in the development and implementation of any new programs and/or projects; and
- Self-motivation to continually update skills and knowledge by participating in training and education.
**What is our point of difference?**
We are a family-owned business that has been operating for over 60 years, helping our clients from near and far. We are passionate about the community we work and live in and actively support our clients and local businesses.
We celebrate personal growth, thrive on learning and embrace diversity and inclusion in our constantly evolving team.
We are strong advocates for workplace flexibility, whether that be in the form of working from home or ensuring that you are front and centre at your child's awards assembly.
**Salary + Applying**
Salary will be paid commensurate with experience, however, an indicative commencement range would be: $50,000 - $65,000.
To be considered for this position within our team, please ensure **both** a cover letter and a resume are submitted.
Applications close**:22nd March 2024**
**Salary**: $50,000.00 - $65,000.00 per year
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 22/03/2024
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