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Infra Operations Lead

5 months ago

Melbourne, Australia Bizessence Pty Ltd Full time

Experience documenting Oracle database build standards for a compliance program such as ISM/CIS/etc

**Primary Skills**:

- Install, Upgrade, Patching and Configuring Oracle Database
- Database backup, recovery, cloning and refreshes
- Performance Monitoring and Performance **Tuning**:

- Experience in supporting production high-availability **Oracle Database** and **RAC** environment
- In depth knowledge on OEM in installing the **OEM**, agents, monitoring, setting alerts and generating reports
- Proficient in capturing AWR reports, analyzing them and making performance improvement recommendations
- Working knowledge in **EXADATA**:

- Good knowledge on **ORACLE DATAGUARD, RMAN** backup
- Perform troubleshooting, incident response, and patching in a timely manner
- Troubleshoot and resolve technical problems in timely and accurate manner

**Secondary Skills**:

- Knowledge on **SQL** database administration
- Guide/mentor SQL DBA team on Oracle DB related tasks
- Good Knowledge on **Shell scripting**:

- Create and maintain documentation for various changes, and upgrades
- Troubleshoot and resolve technical problems in timely and accurate manner with **RCA**:

- Good oral & written communication skills
- Experience in Support & Enhancements projects is preferred
- Flexible to work in shifts (8-5 & 12-10)
- Should have experience in leading a team in production support & development environment
- Identify improvement areas & provide solutions for the same
- Independently work on the tasks and delegate tasks based on priority
- Coordinate with client on task prioritization
- Handle customers at client location and manage escalation effectively
- Provide regular updates on the tasks owned or assigned
- Effectively communicate with client
- Ensure all activities assigned to the team are completed on time without defects
- Should be aware of **ITIL** concepts and able to implement wherever applicable
- Should be able to prepare reports and presentations for client update
- Ability to drive the team to make sure all **KPI/SLA** are met

**Job Type**: Contract

Schedule:

- Day shift