Student Records Officer

4 weeks ago

Bendigo, Australia Bendigo Kangan Institute Full time

**Location**:Essendon or Bendigo location

**Role Type**:Full-time, fixed-term (ending 31/12/2024)

**Remuneration**:$65,591.01 - $70,824.66 (superannuation inclusive)

**About us**:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is _customer-centric _, works _together _and focuses on _achieving our best _in a _healthy and supportive environment _. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

**About The Role**:
The Student Records Officer is responsible for providing administrative support through maintaining accurate student records and ensuring compliance with BKI internal policies and external regulatory requirements. The role plays an important part in BKI's data and record
- keeping.

**We are excited about you because you have**:

- Exceptional customer service skills.
- Demonstrated experience in preparing and maintaining confidential customer files and associated correspondence. Experience in an educational environment (desirable).
- Exposure to the use of Student Management Systems, internet search engines, the Microsoft Office suite of programs.
- An appropriate certificate level qualification or an equivalent combination of relevant experience and training in providing customer service and administrative support.
- Demonstrate professional and high-quality customer service communication skills

**We can offer you**:

- Attractive work-life balance and flexible work options
- Free onsite parking for most campuses
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

**Things we will require from you**:

- Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
- Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

**Application support**:
Position description below for your reference outlining key responsibilities of the role.

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