Dispatcher

4 days ago

Melbourne, Australia AmerisourceBergen Full time

- What you will be doing
- Function:
è Planning and executing shipments

è Communication link between suppliers, government authorities and Operations / Customer Service / Drivers

è Operation and maintenance of assigned vehicle(s)

Goals:
The holder of this position must fulfil his obligations in such a way that:

- all tasks in his position are completed in a correct, timely, rapid and cost-efficient manner;
- shipments are packed and transported by the most secure, most rapid, and most efficient way;
- the instructions of operations / customer service are carefully attended to;
- all tasks are fulfilled according to corporate policies and procedures;
- the needs and expectations of the customer are considered and fulfilled;
- all relevant and applicable regulations and guidelines are adhered to (e.g. ADR / IATA)

The holder of this position must coordinate the cooperation between his area of work with all other areas of the corporation in such a manner that the flow of information is always free of friction, unimpeded, and a holistically positive coordination is assured.

Tasks and competencies:
The holder of the position must independently execute the following tasks:
The holder of the position

Ø edits and maintains jobs (Driver assign) in WorldStar

Ø assigns WC drivers or books subcontracted drivers.

Ø checks collected shipments in the office and prepare them for transport

Ø loads, unloads company vehicles with/of packages scheduled for pickups/deliveries;
Ø checks correctness and completeness of consignment during pickups/deliveries;
Ø checks best route available for a timely delivery/pickup;
Ø must be able to read and interpret maps and driving directions to plan the most

efficient route;
Ø driver must make sure that the House Way Bill is properly completed by shipper

and/or consignee;
Ø uses cell phone to immediately report on progress or problem of deliveries, pick ups

and to secure permanent availability;
Ø verifies good order of packages and/or envelopes;
Ø provides a communication link between customers and office staff. Any customer

feedback must immediately be reported to drivers’ dispatcher;
Ø keeps the assigned vehicle clean inside and outside;
Ø must execute regular pre-trip inspections;
Ø follows maintenance schedule for assigned vehicle;
Ø assure that all tasks assigned to driver are fulfilled in a correct and timely manner;
Ø must maintain excellent cooperation with other team members;
Ø must be courteous with all customers and must always use proper language;
Ø must be dependable and avoid unexcused absence;
Ø must be presentable, wear clean clothes and well-kept at all times;
Ø always follow safety of work;
Ø never leave car alone with shipment at unguarded or lonesome locations.

Ø Builds and maintains relationships to contractors / transporters

Ø Manages storage area (Packaging, Supplies etc)

Individual tasks:
The holder of the position is obligated to perform, in addition to the above described tasks,

individual tasks assigned by his superiors, which are to be seen by their nature as part of his

work area, or which arise out of necessity.

Organizational structure:
The Dispatch staff is subordinate to Dispatch Supervisor/ Operation Manager / Country

Manager.

No co-workers are subordinate to the Dispatch.

What your background should look like
- Experience listed in description above

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:
Affiliated Companies: World Courier (Aust) Pty. Ltd

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

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