Officer, Complaints Analytics

**Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **Secondment Until End of September** Working within a small team of data analysts, you will review and categorize customer complaints, in line with complaints classification framework. **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference...

**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100257_1680058731 **Contact** Daniel Clifford **Posted** about 5 hours ago **The Client and Role**: We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation...

An exciting Permanent role is available within CJS as a full-time **Complaints Officer** This role is full time permanent role and Internal role. As a Complaints Officer, this role will see you Utilise your strong attention to detail and professional writing skills as you respond to customer queries via written correspondence. You will need to clearly...

**Complaints Officer** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

Contract until APS5 Complaints Handling Officer+ extensions - Federal Government Agency - Melbourne, Brisbane, Adelaide & Perth locations **About the company** Karlka Recruiting Group has partnered with a **Federal Government Agency** to engage an APS5 Complaints Handling Officer. ***This position is located in their busy Melbourne, Brisbane, Adelaide &...

**Overview** Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes. Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity. **Key Accountabilities and...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Gambling and Casino Control Commission **Salary**: $92,332 - $104,762 Occupation: Regulatory Governance and Compliance Reference: VG/VG/GC3131 Here at the Victorian Gambling and Casino Control Commission (VGCCC), we have an opportunity for two Complaints Officers to assist in the...

**$83,741 + 11% Superannuation**: - **Permanent, full-time**: - **Great & supportive team!**: - **ADO / Employee Discounts Program / 365 Myki card** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a...

**Overview** As a Complaints Early Resolutions Officer, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within 5 working days of receipt. The role identifies systemic and material issues and contributes to operational process improvements in order to drive improved member and...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Gambling and Casino Control Commission **Salary**: $91,418 - $103,725 Occupation: Regulatory Governance and Compliance Reference: VG/GC4057/2 Here at the Victorian Gambling and Casino Control Commission (VGCCC), we have an opportunity for a Complaints Officer to assist in the...

Are you ready to take that next step?A range of opportunities exist in a Federal Government organisation including this rare Metro Melbourne position. There are various positions available.AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and...

Are you ready to take that next step?A range of opportunities exist in a Federal Government organisation including this rare Metro Melbourne position. There are various positions available.AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and...

Are you ready to take that next step?A range of opportunities exist in a Federal Government organisation including this rare Metro Melbourne position. There are various positions available.AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY. As an APS5/APS6 Complaints Officer you will be liaising with both internal and...

Location: Melbourne | CBD Job type: Fixed term / 12 Months Organisation: Health Complaints Commissioner **Salary**: $90,067 - $102,192 Occupation: Administration/Secretarial Reference: VG/1700598 ***: **Resolutions Officer, Intake & Early Resolutions** **x1 Fixed term (12 months), Full or part time** Resolutions Officers manage caseloads of...

**Overview** As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards...

**Job description**: **The Organisation** *** This Government body works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers. They seek to uphold the rights of, and promote the health, safety, and wellbeing of people with disability receiving supports or...

**Job no**: 492866 **Work type**: Full-time Permanent **Location**: Melbourne CBD **Categories**: Risk, Governance & Compliance **About the company** At recoveriescorp, we believe our people are our most valuable asset. By living our WECARE values we achieve excellence in everything we do. We constantly strive to be the number one provider to our...

APPLY NOW! BIG 4 CONSULTING FIRM- COMPLAINTS ROLE **Your new company** Looking for an exciting opportunity to work for a Big 4 consulting firm located in the heart of Melbourne's CBD? As a Complaints Handling Specialist, you will be part of a global leader in professional services, delivering innovative solutions to some of the world's biggest challenges. -...

australia melbourne contract au$43.82 - au$55.24 per hour**The opportunity** Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in...

Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Health Complaints Commissioner **Salary**: $92,332 - $104,762 Occupation: Regulatory Governance and Compliance Reference: VG/DH/HCC/1774210 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all...