Assistant Manager

7 months ago

Adelaide Region SA, Australia Lululemon Full time

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

Core Responsibilities of the Job

Leadership and People Management
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
- Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
- Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.

Working with Others
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with team members to ensure an optimal guest experience that values guests’ time and support store operations.

Guest Experience
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
- Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
- Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
- Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Operations
- Implement the Store Manager’s vision for the store and cascade to team members.
- Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
- Partner with Store Manager to manage store’s budget, labor hours, expenses, and P&L statement.
- Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
- Open and close the store in accordance with the opening and closing checklists.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility
- Accountable for delegated aspects of controllable budget or labor hours

People Management
- Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager

What We Look For

**Inclusion & Diversity**: Creates/supports an inclusive environment that values/celebrates differences

**Integrity/Honesty**: Behaves in an honest, fair, and ethical manner

**Leadership**: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work

**Collaboration and Teamwork**: Works

  • Assistant Property Manager

    7 months ago

    Adelaide Region SA, Australia Capstone Full time

    Opportunity to join Australia's premier office fund manager - Ideal opening to raise the bar for your career - Exciting opportunity to work across a mixed portfolio **The company** Our client is one of Australia's most respected property developers/ owners, with assets spanning Commercial Office, Retail, Industrial and social infrastructure. They are known...

  • Assistant Manager

    7 months ago

    Adelaide Region SA, Australia Pullman Adelaide Full time

    Company Description Your team and working environment: Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! Pullman Adelaide represents one of...

  • Assistant Store Manager

    3 days ago

    Adelaide Region SA, Australia Country Road Group Full time

    The Role Reporting to the Store Manager, this position will assist with leading a dynamic, fashion forward team that are inspired and empowered to deliver the achievement of sales and key performance indicators bringing our stylish eye and can-do attitude to life in store. Key Responsibilities - Assist with driving sales and profit ensuring the achievement...

  • Assistant Property Manager

    6 months ago

    Adelaide Region SA, Australia Gough Recruitment Full time

    Award winning team! - Training and career development! - Known for their culture! **The Company** Our Client is one of the leading agencies in the central Adelaide area and are a team who conduct themselves with integrity, passion and a lot of energy! They pride themselves on their office culture and are consistently winning awards for service excellence...

  • Assistant Store Manager

    24 hours ago

    Adelaide Region SA, Australia Bras N Things Full time

    **Job Type**: Temporary Full-Time **Category**: Product Development **Location**: Melbourne - Inner **Date Advertised**: 11-OCT-22 **Job Reference**: PAC/165211 **Job Title**: Assistant Merch Planner | BONDS Rare opportunity in Bonds Merchandise Planning team! Join the market leaders in retail and build a brilliant and exceptionally rewarding career...

  • Assistant Venue Manager

    6 months ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    Are you a fun-loving individual with a passion for creating memorable experiences? Do you thrive on challenges and seek new opportunities to showcase your talents? We're currently searching for an Assistant Venue Manager who embodies these qualities and is ready to take on a new and exciting role! **The Company** There was no fun was _spared _in the making...

  • Assistant Store Manager

    4 days ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    WE are seeking an enthusiastic, down-to-earth, people-focused, assistant leader to join this Iconic Australian retailer, boasting great benefits and culture, located in Norwood, South Australia. **About the Company and what they are looking for...** This quality Australian retailer has over 100 stores nationally and has been operating for over 40 years....

  • Assistant Venue Manager

    7 months ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    **The Company** There was no fun was _spared _in the making of This Venue. They're so far from ordinary, but not far from you, with multiple locations across QLD, NSW, VIC & WA. In addition to way-above-average bowling, They've packed their venues with laser tag arenas, karaoke and escape rooms for when you need more thrills. Thirsty? They've got bevs...

  • Assistant Manager

    7 months ago

    Adelaide Region SA, Australia SkyCity Entertainment Group Full time

    **So, here is a little more about the opportunity...** The District is where it's at! We've got it all, including our very own Pirate Life microbrewery, a rocking centre stage for our live music and entertainment events, an insane amount of screens for non-stop sports streaming, vibrant poker zone, mouth-watering eats and delicious brews that'll blow your...

  • Assistant Relationship Manager

    24 hours ago

    Adelaide Region SA, Australia Westpac Group Full time

    Exciting opportunity to assist in a diversified commercial portfolio - Perfect opportunity for Accounting and Finance professionals - Adelaide CBD based, with flexible working opportunities **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role you’ll work closely with...

  • Assistant Store Manager

    4 days ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    Our client is a beloved national brand! They are on the hunt for an Assistant Manager who is looking to take that next step in developing their management skillsets even further. Interviews are happening this week so don't miss out! **Benefits and Perks!** - Sunday - Thursday roster with 1 long weekend every month - Competitive base salary PLUS Super PLUS...

  • Assistant Property Manager

    7 months ago

    Adelaide Region SA, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business. A great attitude and desire to grow your career in property management is most important to us. We are flexible providing you are after an...

  • Assistant Property Manager

    24 hours ago

    Adelaide Region SA, Australia Gough Recruitment Full time

    Perfect for a Lease Admin or strong administrator wanting to step up - Kickstart your Commercial Property Career! - Work with a reputable firm **The Client & Role** Our client is a large property landlord looking for an Assistant Property Manager to look after premium commercial and retail assets. Assisting the Senior Property Manager, you will be given an...

  • Assistant Manager: West Lakes

    7 months ago

    Adelaide Region SA, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail and offices based roles in our various locations **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over...

  • Assistant Hospitality Manager

    24 hours ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    **The Company** An amazing venue nestled in the CBD of Adelaide that blends fine dining, functions and events with creativity, innovation and technology to create breathtaking and immersive experiences. No other venue like this, it is one of a kind. **The Role** We are seeking a hands-on Assistant Hospitality Manager to join the team. You will be...

  • Assistant Store Manager

    7 months ago

    Adelaide Region SA, Australia Frontline Recruitment Full time

    **ABOUT THE ROLE** Step into a new role that gives you the chance to use your natural ability in sales to create a VIP environment with your customers and keep them coming back to you when it is time to make their next purchase. Within this role, you have the chance to hone your sales management skills while working with a high-quality product in a...

  • Assistant Manager Business Services

    7 months ago

    Adelaide Region SA, Australia HAYS Full time

    Join this progressive Adelaide Mid-Tier Chartered Firm as Assistant Manager Business Services. **Your new company** The firm is a leading provider of accounting, audit, tax and advisory services to a diverse range of clients across various industries. They are committed to delivering high-quality solutions that help their clients achieve their goals and...

  • Property Managers and Assistants

    6 months ago

    Adelaide Region SA, Australia Edge Recruitment (SA) Pty Ltd Full time

    We are looking for additional experienced property management staff - Roles available within residential agencies all over Adelaide - Great hourly rates, less pressure, no weekend work and more flexibility! **The Company** Since 1998, Edge Recruitment have helped thousands of individuals and businesses to achieve their goals. Nurturing our networks and...

  • Property Managers and Assistants

    7 months ago

    Adelaide Region SA, Australia Edge Recruitment (SA) Pty Ltd Full time

    We are looking for additional experienced property management staff - Roles available within residential agencies all over Adelaide - Great hourly rates, less pressure, no weekend work and more flexibility! **The Company** Since 1998, Edge Recruitment have helped thousands of individuals and businesses to achieve their goals. Nurturing our networks and...

  • Executive Assistant Manager

    2 days ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: SPA101122 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns...