Regional People and Capability Manager

6 days ago


Ultimo, Australia TFE Hotels Full time

It’s an exciting time to be at TFE Hotels We’re certainly going places and to support our expanding portfolio, we’re on the lookout for a Regional People & Capability (PAC) Manager to join us supporting our Hotel Teams in New South Wales and Australian Capital Territory based at our Head Office in Ultimo, through all aspects of people management but most importantly recruitment, team engagement and development activities.
ABOUT THE ROLE.
As the PAC Manager - NSW/ACT you will be an integral part of our People and Capability team and the go-to for anyone and everyone in your region.
You will provide guidance and support in areas from hiring new recruits to providing expert advice on how to engage and develop teams. You love coordinating activities that influence and continuously ignite team member curiosity, creating additional team engagement. You know all the secrets to organisational change - from projects to every-day tasks - you’re ready to roll up your sleeves and help hotel leaders tackle and resolve any sensitive issues that come their way.

**Key responsibilities include (but are not limited to)**:

- Employee Relations
- Confidently partner with Managers to resolve sensitive team member issues or complaints, performance matters, disciplinary issues and grievances and conflicts.
- Coach and guide Managers through difficult conversations and on occasion are present during these conversations as support, facilitator and/or mediator.
- Organisational change
- Project manage organisational change - including redundancy management, hotel transitions and facilitating team consultation.
- Workplace Safety and Wellbeing
- A key support to the Regional WH&S Business Partner on local issue management and co-ordination and follow-up as required on any team member incident or local workers compensation claims.
- Support leaders in localised wellbeing initiatives.
- Talent Planning and Management
- In partnership with the Regional General Manager, undertake talent reviews (performance and potential profile) of your hotel leaders and build succession plans.
- Coach your hotel leaders through the bi-annual performance review process and subsequent talent review and succession planning for their hotel teams.
- Culture
- Ensure our EVP shines through in any interaction you have with potential talent and all team members.
- You encourage the same approach and commitment among the Hiring Managers in your region and constantly work towards reducing vacancy and time to fill figures.
- Capability Development
- Support the Learning & Organisational Development Team on the delivery of training programs and compliance and you’re always ready to jump in and facilitate ad hoc training as required on people processes and management.
- Support cross training and skills development across departments and teams.

ABOUT YOU.
- Minimum of 6 years’ experience in a similar sized and structured organisation
- Formal tertiary qualifications in Human Resources, Business or Commerce
- Strong knowledge of the Fair Work Act, the Hospitality Industry (General) Award and National Employment Standards (NES)
- Proficient in the use of Microsoft Office 365, HRIS & Payroll systems
- Outstanding organisation and time management skills
- High Level of detail and accuracy
- Excellent communication skills (written and verbal)
- Ability to multitask and work efficiently and with accuracy in a busy environment
- Previous experience with Dayforce (desirable)
- A positive attitude and the ability to influence decisions

WHY TFE HOTELS (PERKS)
- Supportive, friendly team and company culture
- Global hotel discounts for you and your family and friends
- Travel and wellness discounts
- Paid Birthday leave to celebrate the day and eat cake
- Food & Beverage discounts at our cool bars with amazing views
- Leave options to attend to the things in life that are important to you
- Paid parental leave
- International exchange-the chance to explore your career on the other side of the globe
- Learning, development & career progression
- Community engagement (giving back)
- Recognition and your chance to shine
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- Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have seven brands, with 69 hotels, in six countriesand we’re not stopping there, with 20 new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible, and talented, you’ll find more than you expected, and we’ll support you every step of the way.



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