Voluntary Assisted Dying Care Navigator

2 weeks ago

Sydney, Australia NSW Health Full time

The NSW Voluntary Assisted Dying (VAD) Care Navigator Service is recruiting 9.0 FTE Care Navigators (full time and part time work available) ahead of VAD commencement on 28 November 2023. Two intakes of Care Navigators are planned over August to mid-October.

You will primarily be providing direct support to callers (patients, families, health professionals and the public) who contact the service during business hours. You will be a key liaison point for patients, clinicians and other health professionals wanting to access the VAD process and will be in daily contact with Authorised Practitioners, Local Health Districts and a range of services required by patients and their families as they navigate this end-of-life option. There will also be some travel to patients’ homes accompanying pharmacists and Authorised Practitioners from the state-wide VAD services.

You will be either an experienced nurse (with current registration) or allied health professional and have highly developed communication and liaison skills. Prior experience in end-of-life conversations, such as in palliative care, ICU, organ and tissue donation, advance care planning, or community care is highly desirable. Experience in developing local procedures and policies would be an advantage, given the breadth of activities being undertaken to ensure service readiness. Experience in a call service would also be an advantage. Willingness to gain competence in use of multiple electronic data and document storage platforms will be necessary.
- to be part of establishing and delivering this new and complex state-wide service
- to work in a rapidly changing, supported, and experienced cross-disciplinary environment
- to directly assist people exercising this choice at the end of their life in a role that emerging evidence shows makes a difference to their experience.

**Employment Type**: Temporary Full Time and Part Time Available until 13 July 2025

**Position Classification**: Dependent on qualifications

**Hours Per Week**: 38

**Requisition ID**: REQ417056

**Salary**:
Allied Health Professional Level 4: $2,185.61 - $2,240.21

Clinical Nurse Specialist Grade 2: $2,026.10 - $2,092.60

**Who we are** : We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

**Where you'll be working**

Royal North Shore Hospital Campus

**What you'll be doing**

The Voluntary Assisted Dying (VAD) Care Navigator is a key role in the statewide VAD Care Navigator Service established to support delivery of VAD services. The purpose of the NSW VAD-CNS is to provide the NSW community with a statewide point of contact in relation to voluntary assisted dying. This service will:

- Provide consistent and accurate information about voluntary assisted dying and how to access this
- Liaise with patients, families, health professionals and others in the delivery of VAD
- Support individuals as they navigate through the voluntary assisted dying (VAD) process
- Provide medical outreach capacity to rural and regional areas.

**Service Commissioning Phase - till 28 November 2023** Work collaboratively with the Manager and Team Leads in the Care Navigator Service to support the service design and setup creating service readiness, including operational procedures, and policies.

**Service Operations Phase - from 28 November 2023**
The team of Care Navigators will ensure that the VAD-CNS service delivers compassionate, high-quality advice and support related to voluntary assisted dying. This will primarily entail manning the Call Service that will operate on a Monday to Friday basis, including referrals. Provide input into the ongoing development of VAD-CNS operations and participation in the Service’s continuous quality improvement processes.

**_People of Aboriginal and/or Torres Strait Islander background encouraged to apply._**
- Tertiary qualification in a health-related discipline and substantial clinical experience relevant to this role in either hospital or community settings.
- Have you had experience working in end-of-life settings and, if so, what skills were useful in with patients and families?
- Please describe a work scenario where you had to work in a highly flexible way to resolve emerging problems?
- What kinds of service development activities have you lead, or contributed to in previous roles?

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