Administration Officer

2 weeks ago


South Melbourne, Australia Australian Unity Full time

At Australian Unity we are going through an exciting phase of innovative change with the commissioning of a brand-new Aged Care Precinct opening its doors in beautiful South Melbourne in May 2023.

Currently home to The Grace Retirement Community, which comprises 79 residences, The Alba Aged Care Suites (95 beds) and Easy Living Apartments (60 apartments) will provide customers with a continuum of options from independence through to clinical care and memory support. It will offer state-of-the-art facilities within a light filled interior, on-site café, private dining facilities, hair and beauty spa, and gym along with many other activities in the Albert Park Lake area.

Our Better Together model focuses on providing the best care to our residents and work life balance for our staff. We ensure that residents will truly be able to partner with teams to create their own care plans, schedules and ensure that they are living their lives the way that they want to.

With the Better Together model and its purpose, the facility will not just be an Aged Care Facility; it will be the resident’s home and we are seeking the best talent to make this possible.

The Alba Aged Care Suites is scheduled to open on the 1st May 2023, and we are looking for our new staff to join us in mid-April 2023.

If you want to see the amazing new Aged Care Precinct click on the link below

**Your New Role**

As a **Administration Officer / Receptionist, **you will provide care and support that enhances our resident's well-being, enabling them to live with dignity and empowerment.

You will enjoy working within our **Better Together® **social model of aging well, which offers a continuum of care and support services for our Residents, within a range of accommodation options in one location.

What does your new role look like?
- Providing a range of administrative and reception functions
- Maintaining client and staff database/records
- Ordering supplies such as staff uniform, stationary, laundry and housekeeping orders
- Assisting with resident enquiry packs and newsletters
- Assisting with facility accounts
- Providing efficient, friendly and professional service to all internal/external customers

**About You**

Above all, you will align to our **Values of Bold, Warm, and Honest**. You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

Does this sound like you?
- Previous administrative experience
- Excellent communication skills with a passion to put customers first
- Proficient use of Microsoft Office suite
- Previous reception experience in a fast paced environment desirable.
- Background in Retirement Living, Aged Care or Health Services beneficial
- A flexible and team orientated approach
- Available to work night shifts from 10pm to 7am across a 7 day roster
- A driver’s licence and access to a reliable car
- Fully vaccinated for COVID 19, including the Booster and Influenza

**What’s on Offer**:
We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following:

- **Flex-Up** - work additional overtime hours as available and boost your income
- Enjoy additional yearly **Well-Being and Community** leave days
- **14-week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program - an employee support service connecting you to a team of maternal health experts, midwives, and nurses


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