Monetization Strategy and Operations Analyst

3 weeks ago

Sydney, Australia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, Tokyo and Sydney.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
The Monetization Strategy & Operations organization provides business critical insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early-stage ideas into future-growth initiatives.

You will be joining the Productivity & Efficiency team within the Australia and New Zealand Monetization Strategy & Operations team. This team plays a core role in driving business growth by identifying and executing process improvements and optimization initiatives through data-driven analytics. This highly organized and efficient professional must be comfortable working in a fast-paced environment, be familiar with prioritising multiple business needs and be adaptable to change while working closely with cross-functional teams.

**Responsibilities**:

- Monitor sales-related metrics and provide the sales analysis report by providing insight and offering analytic advice and analysis to guide the business.
- Identify, scope, and drive regional critical projects and initiatives and drive alignment with cross-functional teams.
- Partner with the Sales team to understand their needs and gather requirements which will be used to optimize systems and processes that drive growth.
- Document data flows, standard campaign operating procedures, and project-related requirements issues analysis to determine areas of improvement and identify bottlenecks in the sales process.
- Partner with Legal, Finance, Tax, Product Managers, and Sales teams to identify opportunities for internal systems improvement, ensuring that new features meet all business needs.
- Enhance sales support systems and provide support for regional requirements management and rollout.
- Provide contract advice, troubleshooting, and documentation training to Sales teams.
- Onboard and operate custom contracts.
- Develop and optimize monetization processes and policies as the team scales.

**Qualifications**:
**Requirements**:

- Bachelor's degree in business, finance, engineering, or other related fields.
- Highly driven, very attentive, and have a passion for learning.
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
- Team player with the ability to manage expectations across time zones and cultures.
- Strong communication and organizational skills, comfortable dealing with ambiguity, and ability to structure complex issues to drive insights.
- Ability to perform well in a highly dynamic, rapidly changing environment.
- Have a passion for TikTok.

**Preferred Qualifications**:

- 3+ years of sales strategy, sales operations, product, finance, strategy, consulting, investment banking or related analytical experience. Big tech, high-growth start-up, or advertising industry experience preferred.
- Proficient in CRM (eg. Salesforce) and BI visualization tools (eg. Tableau).
- Experience in project management, can lead complex analysis independently and communicate insights in a simplified manner. Able to think strategically about complex issues and make thoughtful recommendations.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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