Ict Service Desk Coordinator

6 months ago


Greater Adelaide SA, Australia Synaco Global Recruitment Full time

**Our Company**

Synaco is part of a large multinational recruitment organisation providing human resources solutions to multiple industries in over 18 countries worldwide. The company has seen extraordinary growth in Australia over the last 10 years, and we currently payroll over 1500 employees per month. The organisation's culture is 100% values and service-orientated towards our employees, clients and each other. As a supportive and agile team, this is an excellent opportunity to join a business that shows no signs of slowing our growth due to our success.

**The role**

This is an exciting new position for a motivated ICT professional to be our dedicated first point of contact for all related matters and supporting our nationwide team. The role will encompass a balance of reactive and proactive tasks on a daily basis, whilst also coaching and developing some internal capability to self-troubleshoot for a more efficient and capable workforce that you will be supporting. The role carries a wealth of flexibility to someone’s personal needs and the working hours are flexible upon understanding your situation.

**The successful incumbent will ideally need to demonstrate as much of the following as possible**:

- Minimum 3 years’ experience desktop support in a multitenant environment
- MS Entra ID and MS Intune device management and administration experience
- MS Intune packaging and policy creation
- MS Exchange and SharePoint administration and policy creation
- MS Windows 10/11 Support
- Experience in MS Powershell is desirable
- Broad understanding of wide area networks and network support
- Ability to troubleshoot and understand customer needs
- Vendor management skills are desirable
- Broad understanding of PaaS, IaaS and SaaS.

**Personal Competencies**
- Strong interpersonal skills with the ability to work in a team
- Any recognised ICT qualifications or accreditations
- Previous experience in a similar position
- Great attention to detail with the ability to problem solve
- Strong written and verbal communication skills
- Ability to prioritise multiple tasks

**What's In It For You?**

Join our super-friendly team and enjoy the benefits of working in a company that appreciates its employees and demonstrates this frequently in our modern and comfortable office space in the heart of Adelaide CBD, but also have the flexibility to work from home.
- Flexible working arrangement in the office and from home across 30 hours per week.
- Supportive and structured development path to facilitate your success
- Great mentors to reinforce your learnings and support your growth
- 5 Well-being days + the day off for you birthday
- Fun office culture, who do not take themselves too seriously and enjoys the social side of work as much as the professional side
- Quality systems and technologies to enable a consistent outcome every week



  • Adelaide Region SA, Australia Cleared ICT Full time

    Location: - Adelaide - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Daniel Crowe- Job reference: - BBBH1638_1700799427 - Published: - 34 minutes ago Cleared are working with one of the largest defence contractors in Australia and are looking to speak to Service Desk Administrators...


  • Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 3 - $66,422 - $74,302 & APS 4 - $74,882 - $81,521 - Information and Communications Technology - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Darwin - NT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW Do you want to love where you work, who you work with and want to contribute to Australia’s climate change and energy agenda? Staff in the...


  • Greater Adelaide SA, Australia HAYS Full time

    A 6-month government contract opportunity for a Service Desk Officer based in Adelaide **Your new company** This government department offers a wide range of services to the public with the aim of creating a secure and peaceful environment by reducing crime and disorder. It is a large and complex organization that is constantly under public scrutiny and...


  • Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

    **Department for Education** **Job reference**: 626144 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with...


  • Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 6 - $91,944 - $104,393 - Information and Communications Technology Division - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Darwin - NT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW Do you want to love where you work, who you work with and want to contribute to Australia’s climate change and energy agenda? Staff in the ICT division are...

  • Service Desk Officer

    7 months ago


    Greater Adelaide SA, Australia HAYS Full time

    A 3-6 month contract for a Government Department based in Adelaide. **Your new company** This SA Government Department supports Central and Local Health Networks to deliver ICT services. **Your new role** Reporting to the team lead, the Service Desk Officers will be required to deliver ICT support services for procurement/ financial related systems...

  • Service Desk Analyst

    7 months ago


    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    SkyCity Adelaide is currently seeking a dedicated **Service Desk Analyst** to join our team. If you thrive on assisting users, solving technical challenges, and ensuring smooth ICT operations, this role is perfect for you! **_ So, what does this opportunity look like?_** **_ What you will look like?_** **What's in it for you?** Besides working with great...


  • Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation **Duties** - Engage with the vendor responsible for providing Open Arms’ client management system; resolving technical issues as they appear - Review potential cybersecurity issues and approach them with the appropriate level of risk - Ensure vendors comply with DVA ICT security policies and...

  • Service Desk Officer

    6 months ago


    Adelaide Region SA, Australia HAYS Full time

    A 6-Month contract with a highly regarded organisation based in Northern suburbs of Adelaide **Your new company** This well regraded SA government department has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. Their focus is communication and customer service. **Your...


  • Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $79,764 - $85,074 + Attractive Superannuation Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is...

  • Ict Support Officer

    6 months ago


    Greater Adelaide SA, Australia MCMAHON SERVICES Full time

    **Professional Growth and Development**: - **Collaborative and Supportive Work Environment**: - **Diverse and Impactful Responsibilities**: At McMahon Services, our IT team is the backbone of our technological operations, playing a crucial role in supporting and enhancing the productivity of our entire organisation. We manage a diverse and dynamic IT...

  • Service Desk Analyst

    6 months ago


    Greater Adelaide SA, Australia Hudson Australia Full time

    **Job Opportunity: Experienced Service Desk Analyst** We are seeking a skilled and dedicated **Service Desk Analyst** to join our team, providing crucial support during our peak teaching and student recruitment periods. **Key Responsibilities**: - Provide support for both Windows and Mac operating systems. - Manage Active Directory and Office 365. -...


  • Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full time

    APS 6 - $91,944 - $104,393 per annum plus superannuation - Digital Services Division - Adelaide, SA,Brisbane, QLD,Cairns, QLD,Darwin, NT,Melbourne, VIC,Perth, WA,Sydney, NSW - _High impact ICT service delivery role in a diverse federal government department _ - _Based regionally in a national team, supporting our business all over Australia _ - _Ideal for...

  • Service Desk Operator

    7 months ago


    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Service Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further! We are seeking talented individuals for the role of IT Service Desk Operator. This role is the...

  • Help Desk

    6 months ago


    Greater Adelaide SA, Australia Talent International Full time

    australia adelaide contract negotiable**Help Desk - Team Lead / Night Shift** **Initial 3 months contract with possible extensions** **Adelaide Based Role** **One of our clients is looking for a Help desk Team lead for the night shift, based in Adelaide.** **Shift time**: Each shift allows for 30-minute break + 2x 15 minute breaks (1 hour total break -...

  • Help Desk

    6 months ago


    Greater Adelaide SA, Australia Talent International Full time

    australia adelaide contract negotiable**Help Desk - Team Lead / Night Shift** **Initial 3 months contract with possible extensions** **Adelaide Based Role** **One of our clients is looking for a Help desk Team lead for the night shift, based in Adelaide.** **Shift time**: Each shift allows for 30 minute break + 2x 15 minute breaks (1 hour total break -...


  • Greater Adelaide SA, Australia Piper Alderman Management Full time

    Adelaide - Business Services - Office Services - Full time We have an exciting opportunity to join our team in our Adelaide Office as a Front Desk Coordinator. This role requires experience in a corporate reception/front office and administrative support role with a commitment to exceptional customer service combined with a can-do attitude, excellent time...

  • Service Desk Operator

    6 months ago


    Greater Adelaide SA, Australia Westpac Group Full time

    **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** Are you passionate about technology and eager to embark on a dynamic career in the heart of the financial sector? Look no further! We are seeking talented individuals for the role of IT Service Desk Operator. This role is the entry-point to a range of...

  • Ict Support Officer

    6 months ago


    Greater Adelaide SA, Australia HAYS Full time

    An opportunity for an ICT Support Officer based in Adelaide Hills for an initial 6-month contract **Your new company** The organization in South Australia is responsible for managing the public education system in the state. Their goal is to provide world-class primary and secondary education in all areas of the curriculum, while also working closely with...


  • Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Service Desk Operator - **Service Desk Operator**: - **Adelaide Based**: - **Permanent Part Time Position** **How will I help?** As a Service Desk Agent, you will be taking the first steps in your career in technology. You will be responsible for supporting our internal customers with their IT enquiries and using the skills and experience you acquire as...