Customer Relationship Specialist
6 months ago
**About the Role**
- Join the BOQ team: Owner Managed Branch - Stafford Location
- Exciting Career Opportunity
- Join ASX 100 Finance Leader
As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to proactively identify sales opportunities and manage a pipeline of potential customers through their financial journey with BOQ.
**About you**
As an experienced Customer Relationship Specialist you will be a passionate, high performing sales operative who consistently delivers an outstanding customer experience, by demonstrating:
- Proven track record in performing against individual sales and cross sell targets
- Ability to maintain customer focus in a fast paced environment
- Exposure to consumer lending would be advantageous
- Experience in building lasting relationships and positive customer experiences
- Previous experience within banking and finance industry
- Excellent written and verbal communication skills
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.
Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
**How to Apply**
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
**Job Reference: BOQ03767
-
Lending Specialist
7 days ago
Stafford, Australia Bank of Queensland Full time• Work for a relationship bank who focus on community • Clear career pathways and excellent training and mentoring • Inclusive and collaborative team where you can bring your whole self to work! BOQ’s Lending Specialists are customer-centric, thrive on building lasting relationships and are motivated by being a trusted home lending advisor to our...
-
Mortgage Development Specialist
2 days ago
Stafford, Queensland, Australia Bank of Queensland Full timeAbout the PositionWe are seeking a talented Mortgage Development Specialist to support our branch in achieving its lending growth objectives. As a trusted home lending advisor, you will help new and existing customers navigate one of life's biggest milestones - buying a new home.Working closely with our experienced Lending Managers, you will foster holistic...
-
Sales Associate
2 weeks ago
Stafford, Queensland, Australia Cash Converters Full timeAbout the RoleWe are seeking a skilled Sales Associate to join our team at Cash Converters in Stafford, Australia. In this role, you will be responsible for providing exceptional customer service and sales support.Key Responsibilities:Provide excellent customer service, ensuring that customers have an engaging and satisfying experience.Sell a diverse range...
-
Sales Associate
1 week ago
Stafford, Queensland, Australia Cash Converters Full timeCash Converters is Australia's leading second-hand retailer, offering affordable personal finance solutions and giving our customers the freedom of choice.We provide:Real career development opportunities.Ongoing training and support.A positive and inclusive work environmentWe are currently seeking a Sales Associate to join us at our Stafford location in a...
-
Customer Experience Liaison Specialist
2 weeks ago
Stafford, Queensland, Australia ALS Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Client Services Officer - Rotational Lead. In this role, you will be responsible for providing exceptional customer service and support to our valued clients.About the RoleThis is a full-time position that involves working directly with our clients to provide...
-
Customer Experience Specialist
1 month ago
Stafford, Queensland, Australia Ally Fashion Full timeAbout You & AllYou & All is a fashionable, affordable, and quality clothing brand designed for the curvy community. We're on a mission to empower every woman to create her own unique style.About the RoleThis role will see the successful candidate delivering an AMAZING customer experience to every customer in our stores, building rapport with regular...
-
Customer Service Representative
3 days ago
Stafford, Queensland, Australia Cash Converters Full timeAbout the RoleWe are seeking a skilled Cash Converters Retail Assistant to join our Stafford team on a full-time basis.The ideal candidate will have excellent customer service skills, be able to work independently, and have a passion for sales and merchandising.As a Retail Assistant, you will be responsible for providing exceptional customer service, selling...
-
Sales Associate Specialist
2 weeks ago
Stafford, Queensland, Australia Cash Converters Full timeAbout the RoleWe are seeking a highly motivated Sales Associate Specialist to join our team at our Stafford store in a Full-Time capacity.Your primary responsibility will be to provide exceptional customer service and sell a diverse range of products within our retail department, including mobile phones, power tools, gaming consoles, musical instruments, and...
-
Customer Service Officer
5 months ago
Stafford, Australia Bank of Queensland Full time**About the Role** - Join a team of highly experienced staff at our Stafford Owner Managed Branch - Award winning, high performing and engaged team - Inner city northside location, close to schools, public transport and shopping centre As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer...
-
Customer Service Associate
2 weeks ago
Stafford, Queensland, Australia Cash Converters Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant at our Stafford store. This is an excellent opportunity for someone who enjoys working in a fast-paced retail environment and providing exceptional customer service.Key ResponsibilitiesProvide outstanding customer service and ensure that all...
-
Sales and Customer Experience Associate
6 days ago
Stafford, Queensland, Australia Cash Converters Full timeCompany OverviewCash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. With over 30 years of success in the retail, pawnbroking, and personal finance industry, we have grown to become an ASX-listed international company across 15 countries.About the RoleThis Sales...
-
Customer Service Officer
6 months ago
Stafford, Australia Bank of Queensland Full time**About the Role** - Join the BOQ team: Owner Managed Branch - Stafford Location - Exciting Career Opportunity - Join ASX 100 Finance Leader As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong...
-
Retail Sales Associate
2 weeks ago
Stafford, Queensland, Australia Cash Converters Full timeJob SummaryWe are seeking a highly skilled and motivated Retail Sales Associate to join our team at Cash Converters in Stafford. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective product knowledge and negotiation skills.The ideal candidate will have previous...
-
Customer Service
6 months ago
Stafford, Australia SuperPharmacyPlus Full timeAre you passionate about providing exceptional customer service and making a positive impact on people's lives? SuperPharmacyPlus is seeking a dedicated Mobility Customer Service Agent to join our dynamic team. As a Mobility Customer Service Agent, you will play a crucial role in delivering outstanding customer experiences and supporting our customers and...
-
Environmental Specialist
4 weeks ago
Stafford, Queensland, Australia ALS Full timeAbout the RoleWe are seeking an experienced Environmental Specialist to join our team at ALS. As a Water Quality Tester, you will be responsible for overseeing the entire process of water sampling and analysis, from field collection to testing and reporting.Key ResponsibilitiesPlan and schedule sampling activities to ensure high-quality standards are...
-
Expert Home Finance Advisor
4 days ago
Stafford, Queensland, Australia Bank of Queensland Full timeAbout the RoleAs a key member of our team, you will play a crucial role in helping customers achieve their financial goals by providing expert advice on home finance.You will work closely with our experienced lending managers to support the holistic client relationship through each milestone, ensuring that customers receive tailored solutions to meet their...
-
Motorcycle Courier Specialist
4 days ago
Stafford, Queensland, Australia Australia Post Full timeWe are seeking a skilled Motorcycle Courier Specialist to join our team at Australia Post. As a Motorcyclist, you will be responsible for delivering mail and small parcels in the heart of your community.About the RoleAs a member of our team, you will work autonomously on the road, interacting with customers and being part of a cohesive unit.You will be...
-
Sales Associate Specialist
2 weeks ago
Stafford, Queensland, Australia Cash Converters Full timeCash Converters is Australia's largest second-hand retailer, offering affordable personal finance solutions that empower our customers to make informed choices.We are seeking a Retail Assistant for our Stafford location in a Full-Time capacity, where you will be an integral part of our team.About the roleYou will provide exceptional customer service, sell a...
-
Environmental Water Quality Specialist
2 weeks ago
Stafford, Queensland, Australia ALS Full timeAbout the RoleWe are seeking a highly skilled Environmental Water Quality Specialist to oversee the entire process of water sampling and analysis, from field collection to testing and reporting.Key ResponsibilitiesPlan and schedule sampling activities to ensure timely and accurate results.Maintain and calibrate equipment to ensure high-quality standards are...
-
Veterinary Dermatology Nurse Specialist
1 week ago
Stafford Heights, Queensland, Australia Greencross Vets Full timeJob OverviewWe are seeking an experienced Veterinary Dermatology Nurse Specialist to join our team in south-east Queensland. In this role, you will have the opportunity to work with internationally renowned leaders in veterinary dermatology and provide high-quality nursing care to patients.About UsGreencross Vets is a leading provider of veterinary services...