Customer Relationship Specialist

2 weeks ago

Stafford, Australia Bank of Queensland Full time

**About the Role**
- Join the BOQ team: Owner Managed Branch - Stafford Location
- Exciting Career Opportunity
- Join ASX 100 Finance Leader

As the Customer Relationship Specialist, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to proactively identify sales opportunities and manage a pipeline of potential customers through their financial journey with BOQ.
**About you**
As an experienced Customer Relationship Specialist you will be a passionate, high performing sales operative who consistently delivers an outstanding customer experience, by demonstrating:

- Proven track record in performing against individual sales and cross sell targets
- Ability to maintain customer focus in a fast paced environment
- Exposure to consumer lending would be advantageous
- Experience in building lasting relationships and positive customer experiences
- Previous experience within banking and finance industry
- Excellent written and verbal communication skills

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

**Job Reference: BOQ03767

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