Admissions & Customer Service Coordinator

3 weeks ago

Padstow, Australia Infinite Aged Care Full time

**With growth comes opportunity**

There are amazing retail benefits that come with working with us, as well as the potential for growth in our industry as we grow.

Located between our facilities in Padstow and Padstow Heights, the Admissions & Customer Service Coordinator will report directly to the Facility Managers of our Southhaven and Casa Mia Facilities in Padstow and Padstow Heights and will work closely with our admissions team.
- Nurture and maintain strong relationships with existing clients, residents, families, and other stakeholders.
- Prepare and negotiate respite and permanent agreements with residents and their families, ensuring clear terms and conditions that align with Infinite Aged Care objectives.
- Work with the Sales team to stay up-to-date with industry trends, competitor activities, and changes in regulations that could impact the aged care market.
- Work with the Sales team to represent the organisation at industry events, conferences, and networking functions to build brand awareness and establish new connections.
- Collaborate with community organisations, senior centres, and healthcare professionals to increase awareness of Infinite Aged Care services.

**About you**

You will be an incredibly motivated person who has empathy, compassion, and a genuine interest in supporting the needs of elderly individuals. You will also have:

- The ability to problem solve and ‘think on your feet’.
- Exceptional interpersonal and communication skills, with the ability to connect with residents, families, and team members effectively. Minimum of 2 years of experience in sales, business development, or relationship management, preferably in Aged Care or Healthcare Industry.
- Proficient computer skills, including knowledge of common office software like Microsoft Office, CRM software and other relevant tools.
- As part of being an Infinite Aged care employee you will be required to complete pre-employment checks_.

APPLY NOW to potentially become one of the Infin8Care family.

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