Customer Service Assistant

5 months ago

Padstow, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you.

**The Role**

We have an excellent opportunity for a self-motivated and energetic Customer Service Assistant to join our Padstow Distribution Centre You will need to have the ability to make decisions, and work to and meet key performance indicators. Your style will be one of accountability, taking pride in achieving results and having a passion for growing your business through delivering high quality service. Key duties and responsibilities include:

- Be the first point of contact for our wholsale customer enquiries
- Achieve and maintain set KPI’a and SLA's.
- Manage and maintain stakeholder relationships
- Support with the daily managment and scheduling of work
- Support the DC with picking, packing and other duties, as required

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Work with a supportive management team
- Ongoing incentive, reward, and recognition programs
- Ongoing learning and development opportunities

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

- Proven success in a similar role
- Exceptional rapport building and stakeholder management skills with the demonstrated ability to build new and strengthen existing relationships
- Resilience and the ability to work in a complex and changing environment
- Ability to work independently with excellent self-organisation and time management skills

**Sounds like a Crackin' Opportunity? Click and Apply**

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

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