Customer Service

2 months ago

Padstow, Australia Reece Group Full time

Customer Service / Sales Support - Padstow
Reece International Quadratics (IQ) have a fantastic new opportunity for an experienced Customer Service person to assist our growing business.

**Duties for the role include but are not limited to**:

- Answering of telephone enquiries from our customer base
- Process customers’ requests for delivery / release of orders
- Generating customer quotations
- Deliver prompt responses to customer enquiries on stock availability and technical information
- Inputting Sales Orders
- Liaise with suppliers for pricing and product availability
- Coordinating deliveries and liaising with our warehouse team.
- Experience in delivering exceptional Customer Service
- Positive mindset and works well being part of a team
- Effective problem solving skills
- Strong administration, time management and organisation skills
- A valid driver’s licence and relevant PC skills are required
- Embracing the Reece values, policies, and procedures

**Our perks and benefits**:

- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave

**What happens next**

Please check your junk or spam folder if you don't see the invitation in your inbox.

**About International Quadratics**

With a combined history of over 150 years, International Quadratics (established in 1976) and Pierce Pool Supplies (established in 1898 as A H Pierce) have been synonymous names within the Aquatic and Leisure Industry.

International Quadratics (IQ) is one place where a broad range of customers are given a solution to almost all of their aquatic needs. IQ do this through the expertise of our staff backed by an extensive range of quality furnishings, equipment and chemicals. Their commitment to customer service and satisfaction we believe has been one of the keys to their success and they are continually moving closer to their customers business providing support, training and service that is essential with the delivery of the many aquatic products available.

IQ are passionate about the Aquatic and Leisure industry, continuing to build on their products and services, investing in research & development that ultimately bring innovations and new products to the marketplace.

**Reece Group**

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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