IT Desktop Support Analyst
7 months ago
Our client, a leader in mining technology innovation, is looking for an IT Desktop Support Analyst to join their growing team. As part of a renowned global group, they set the standard in high-tech simulation equipment across the mining industry. This is a fantastic opportunity to work in tech environments and significantly advance your career.
**_
What you'll be doing:_**
- Provide global desktop support across the company
- Manage software installations and hardware setups
- Troubleshoot and resolve hardware and software issues
- Handle user account setup and administration
- Collaborate on IT projects and contribute to team goals
- Offer on-call support as needed
**_ What you'll need:_**
- At least two years success in a similar role
- Strong interpersonal and customer service skills
- Keen problem-solving skills with a technical aptitude
- Experience with MS Windows 10/11, Office 365, and related technologies
- Ability to prioritise and efficiently manage time
- Experience in documentation of IT processes
**_ What's in it for you:_**
- Global company that is continuing to expand
- Focus on work-life balance
- Challenging role with potential to grow
**_ How to apply:_
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