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CRM Specialist

3 months ago

Sydney, Australia Seven West Media Full time

**Categories**: Digital

**The Opportunity**

As a **CRM Specialist**, you will be tasked with developing customised and focused marketing initiatives aimed at engaging and retaining customers, enhancing loyalty, and fostering revenue growth.

In this role you will be **based in Sydney **and **reporting to the Head of Growth**. You will be responsible for:

- **Audience Segmentation**: Leverage data attributes to deliver targeted and personalised communications that reduces churn and delivers new customers.
- **Data Integration & Implementation**: Support data initiatives or projects that will enhance customer journeys.
- **Marketing Technology**: Support the team in managing marketing technology platforms.
- **Cross-Functional Teamwork**: Work closely with the data, insights, product solutions, marketing, programming, and sales teams to ensure business objectives and goals are met.
- **Testing and Optimisation**:Engage in testing and learning to facilitate ongoing improvements in processes and implement automations to lessen manual tasks.
- **Analytics, Reporting & Performance**: Conduct post-campaign analyses to evaluate performance against key metrics and provide feedback to relevant teams.
- **Presentation Skills**: Capability to deliver clear and succinct presentations to stakeholders and senior management

**About You**

You demonstrate a strong attention to detail and have a passion for data and marketing technologies. You also ideally will have:

- Bachelor’s degree in marketing, Business, or a related field.
- Proficiency in CRM platforms and marketing automation tools.
- Strong analytical skills with the ability to interpret data and translate insights into actionable campaigns.

**Why Seven Network?**

We’re looking for people like you to join on our mission to be the most connected news, sport and entertainment brand in Australia. Seven Network is where you can come to make a difference - in your career, in our company and in the lives of 19 million Australians that we reach each month.

At the heart of our culture is the belief that creativity thrives on connection and collaboration - it's where the magic happens. Our offices across the country buzz with energy and inspiring interactions that can transform to magic on screen.

**Some of our perks**:
**Recognition and Rewards programs**:

- Our peer nominated “Moments that move us” program recognises and rewards our people who shine bright by living our values every day.
- Our 7Perks exclusive benefits platform provides discounts to over 500 retailers.

**Time to manage life events**:

- Community Volunteering, Domestic and Family Violence Leave, Compassionate leave, Personal and Annual leave.
- Fertility leave: Up to 5 days paid per year.
- Parental leave: Up to 14 weeks for the Primary Carer (dependent on service) and up to 3 weeks for the Secondary Carer (dependent on service).

**Total wellbeing approach**:

- Nutritional, Exercise, Financial, Legal and Emotional wellbeing support via our EAP, Health and Wellbeing programs, and bespoke onsite events.

**Learn your own way**:

- Be mentored by the best in the business as part of our SPARK Mentoring program.

**Better Together**

Our “Better Together” Employee Advocacy Groups drive diversity, and inclusion efforts across the company ensuring that Seven is an authentic workplace where everybody belongs. We’re proud to be Australia’s first media company to achieve the WGEA Employer of Choice for Gender Equality certification and partners with UN Women. In 2023 we launched our RAP as our commitment to reconciliation with Indigenous and First Nations communities and providing education and meaningful accountability for Seven and our people.

**Our Values**

Our values are our compass. They serve as our roadmap to lead us not just to deliver great work but help to shape everything we do.

**Your Professional Adventure Awaits...**
- The Seven Network is an equal-opportunity employer, and we are committed to creating a diverse and inclusive workplace._

**Recruitment Agencies**:The Seven Network does not accept any unsolicited agency resumes and will not be responsible for any fees related to unsolicited resumes.

**Advertised**: 27 Sep 2024 AUS Eastern Standard Time
**Applications close**:
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