Marketplace Operations Manager

6 months ago

Melbourne, Australia Nike Full time

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide - making the impossible happen every single day.

WHO ARE WE LOOKING FOR?

As a MPO Manager - NDDC (Nike Direct Digital Commerce), you will be responsible for managing a team to deliver the strategy and business goals of our NDDC Marketplace Unit (MPU), ensuring a premium consumer experience, maximizing service levels and optimizing supply chain, inventory and orderbook productivity.

With a consumer mindset and strong interpersonal skills, you will connect teams, processes and capabilities to enable our future growth, in service of shaping and optimising our orderbook demand for Nike and our consumer.

WHAT WILL YOU WORK ON?

You will lead and manage the Marketplace Operations (MPO) NDDC team driven by the NDDC strategy. Focusing on overseeing the day-to-day operational team and driving the partnership between Marketplace Supply Chain and the NDDC MPU. You will be the decision maker and facilitator for connecting Supply Chain with the NDDC Business strategy.

You will also ensure supply chain performance is constantly monitored via specific metrics against the agreed service level agreements and drive actions to improve accordingly, manage optimization of complete end-to-end supply chain processes for digital; focusing operations and leading action by identifying needs, gaps and opportunities across the supply chain and support online-to-offline (O2O) capability integration & implementation for NDDC: StS, ship from store, etc.

WHO WILL YOU WORK WITH?

You will lead an NDDC MPO team and be part of the MPO leadership team. In addition, you will develop and maintain close collaboration with key partners across the Nike matrix - NDDC+ Core Team, Marketplace Planners, MPU Leads, Inventory Operations, Finance and Integrated Fulfillment Planning.

You will be a key member of the APLA GEO Omnichannel MPO team and partner with the team to co-develop and deploy supply chain capabilities and services to operationalize our direct-to-consumer strategy.

WHAT YOU BRING
- Bachelor's Degree, or combination of relevant education, training, and experience.
- Minimum 3 years' experience in Supply Chain, Project Management, Partner Management and Process Improvement.
- Ability to handle ambiguity, team leadership, process improvement, analytical problem solving, leadership level communication.
- Experience leading Performance Management and fulfillment metrics with actionable insights
- Demonstrated success influencing others, leading change and achieving business results through storytelling, both written and verbal to technical and non-technical audiences.
- Experience building and leading effective high-performance teams, influencing others and communicating effectively cross functionally and for all levels of the organization
- Ability to build strong relationships and create trust among those with diverse personal styles.
- Advanced understanding and knowledge of retail value chains, direct-to-consumer fulfillment and planning processes, inventory and supply prioritization, and supply chain operations

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

**How We Hire**
- This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.

**Benefits**

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize th

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