Operations & Team Support Officers (Aps4 & Aps5)

2 weeks ago

Belconnen, Australia Australian Bureau of Statistics Full time

Geelong & Canberra Offices
- Several temporary 12 Month positions
- APS4 & APS5: $68,122 - $86,073 plus 15.4% superannuation)

**_Statistics show, a career at the Australian Bureau of Statistics is not just numbers. Kick-start your APS career today._**

The Australian Bureau of Statistics (ABS) has an exciting opportunity for individuals passionate about customer service and have the ability to work in a fast-paced environment.

The Household Survey Operations (HSO) section is seeking to fill several APS4 & APS5 Operations and Team Support Officer roles in our Canberra and Geelong offices. These are full-time, 12 month opportunities with the possibility of extension.

**About the area**:
These roles are based in the Household Survey Operations (HSO) team within the National Data Acquisition Division (NDAD). NDAD is responsible for providing a wide range of high quality, timely and cost-effective data collection services to support production of ABS business and household population statistics.

HSO manage the operations of the household survey program including the ABS’s household Field Interviewer workforce who conduct many of the ABS’s surveys, in the field. Read more about the Field Interviewer workforce here.

**What we are looking for**:
Operations and Team Support Officers will be highly organised individuals who are able to take responsibility for managing work projects to achieve results. They will be clear communicators with the ability to listen to, understand and recognise the needs of others.

Ideally you will have most or all the following qualities, experiences, and skills:

- ability to support the management of a small team
- build and sustain positive relationship with team members, including the ability to work collaboratively contribute to team objectives.
- demonstrated ability to engage effectively with stakeholders, developed verbal and written communication skills and presentation skills
- adhere to documented procedures, and has the ability to achieve results within a dynamic, complex and fast-paced operational environment
- an understanding of the work health and safety challenges and an ability to identify risks and uncertainties of processes and tasks.
- strategic thinking and an understanding of how your team’s work contributes to organisational objectives
- conceptual, analytical and creative skills, including the ability to problem solve to innovative solutions.

**About the roles**:
Operational and Team Support Officers oversee teams that are responsible for the timely despatch and/or collection of household and business information including confidential data.

Roles and responsibilities may vary, however typical responsibilities include:

- assist with the management of teams in a fast-paced data collection environment, including the allocation of work to deliver quality outcomes in a timely manner.
- support an inclusive and culturally safe work environment, with a focus on the development of staff and career progression
- support a team to ensure the quality and effective collection, printing and despatch of survey information and materials to meet tight deadlines
- support program reporting, monitoring survey response rates, resource allocations, operational planning, data analysis and quality assurance
- identifying and supporting process improvement by analysing issues and developing solutions to improve work practices.

In the APS5 role, in addition to the above you will be required too:

- manage a team and Field Interviewers cohort (including the performance and development of staff) in a fast-paced data collection environment, including work allocation to deliver quality outcomes in a timely manner
- manage a team across various locations to ensure the quality and effective collection, printing and despatch of survey information and materials to meet tight deadlines

  • Aps4 Ict Support Officer

    3 weeks ago

    Belconnen, Australia Peoplebank Full time

    Location: - Belconnen- Job Type: - Permanent- Posted: - about 3 hours ago- Contact: - Carissa Burgos- Discipline: - General IT - Reference: - 261283Our Federal Government Client is seeking an ICT Support Officer! This is a non-ongoing role with a potential extension and/or permanency, starting ASAP and ending on June 30, 2024. The position is located in...

  • Aps4 Ict Support Officer

    1 week ago

    Belconnen, ACT, Australia Peoplebank Full time

    Location: Belconnen Job Type: Permanent Posted:about 3 hours agoContact: Carissa Burgos Discipline:General IT Reference: Our Federal Government Client is seeking an ICT Support OfficerThis is a non-ongoing role with a potential extension and/or permanency, starting ASAP and ending on June 30, 2024. The position is located in Canberra. Assist with assetting...

  • Protective Security Officers

    3 weeks ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    salary: $78,928 - $88,655 (plus 15.4% superannuation and allowances) - location: Canberra (Belconnen) - permanent positions, full-time or part-time, with flexible working arrangements available The Australian Bureau of Statistics (ABS) is seeking to recruit Protective Security Officers to fill a number of roles covering **Personnel Security**, **Physical...

  • Operations Team Member

    3 weeks ago

    Belconnen, Australia The Good Guys Full time

    **Job no**:510390 **Work type**:Casual **Location**:ACT - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:11 Apr 2024 AUS Eastern Standard Time **Applications close**:09 May 2024 AUS Eastern Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Office Support Officer

    3 weeks ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    salary: $70,166 - $78,923 (plus 15.4% super & allowances) - location: Brisbane CBD - full-time permanent position The Australian Bureau of Statistics (ABS) is looking to recruit an **Office Support Officer** to work in our Brisbane office. This is a full-time permanent position at the APS 4 classification level. **About the role** As an Office Support...

  • Statistical Analysts

    2 weeks ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    APS 4: $70,166 - $78,983 (plus 15.4% super and allowances) - office location: Perth - temporary positions; full-time hours; flexible working arrangements The Australian Bureau of Statistics (ABS) is seeking to recruit multiple Statistical Analysts to temporary, full-time positions at the APS 4 classification level. The successful applicants will work out...

  • Tribunal Support Officer

    3 weeks ago

    Belconnen, Australia Easy Authoring Full time

    **Contract until the 10th of November 2023 with possible extension.**: - **Hourly pay rate up to $40/hour **+ Super.**: - **Working onsite, all five days at the Belconnen office** **PURPOSE OF THE ROLE**: You are responsible for providing ancillary administrative support which includes the preparation of legal papers, research, and briefs in relation to...

  • Tribunal Support Officer

    1 week ago

    Belconnen, ACT, Australia Easy Authoring Full time

    Contract until the 10th of November 2023 with possible extension:- Hourly pay rate up to $40/hour + Super.**:Working onsite, all five days at the Belconnen officePURPOSE OF THE ROLE:You are responsible for providing ancillary administrative support which includes the preparation of legal papers, research, and briefs in relation to legal matters and the...

  • 2652 - Tribunal Support Officer

    1 week ago

    Belconnen, Australia Indigeco Pty Ltd Full time

    Start ASAP - 8 weeks contract - $36.00 - $54.00 Hourly + Super **Job Title**: Administrative Support Officer **Start Date**: ASAP - Pending cleared Police Check **End Date**: 8 weeks **Pay Rate**: $36.00 - $54.00 Hourly + Super **Location**: Benjamin Way & Emu Bank, Belconnen **Onsite Requirements**: The role is required to be onsite - there might be...

  • 2652 - Tribunal Support Officer

    1 week ago

    Belconnen, ACT, Australia Indigeco Pty Ltd Full time

    Start ASAP 8 weeks contract- $ $54.00 Hourly + SuperJob Title: Administrative Support OfficerStart Date: ASAP - Pending cleared Police CheckEnd Date: 8 weeksPay Rate: $ $54.00 Hourly + SuperLocation: Benjamin Way & Emu Bank, BelconnenOnsite Requirements: The role is required to be onsite - there might be scope for mínimal hours worked from home.In this...

  • Information Security and Ict Infrastructure Support

    1 week ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    salary: APS 5 $76,629 - $86,073; APS 6 $86,081 - $97,214 - locations: Adelaide, Canberra and Sydney - permanent, full-time or part-time positions; flexible working arrangements The Australian Bureau of Statistics (ABS) is seeking to recruit several Information Security and ICT infrastructure Support Officers. These are permanent, full-time or part-time...

  • Office Services Officer

    3 weeks ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    salary: $78,928 - $88,655 (plus 15.4% super & allowances) - location: Brisbane and Darwin - two full-time permanent positions The Australian Bureau of Statistics (ABS) is looking to recruit two **Office Services Officers** to work in our Brisbane and Darwin offices. These are full-time permanent positions at the APS 5 classification level. **About the...

  • Retail Team Member

    1 week ago

    Belconnen, ACT, Australia City Beach Full time

    Retail Team Member - BelconnenBusiness Unit:RetailStore or Department:Belconnen- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the...

  • Customer Service

    1 month ago

    Belconnen, Australia Kip McGrath Full time

    Are you looking for your first Team Manager opportunity??? - Join a positive friendly team - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company - Permanent Full Time Role An exciting opportunity now exists for a hybrid customer engagement manager to join our...

  • Customer Service

    3 weeks ago

    Belconnen, Australia Kip McGrath Full time

    Are you looking for your first Team Manager opportunity??? - Join a positive friendly team - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company - Permanent Full Time Role An exciting opportunity now exists for a hybrid customer engagement manager to join our...

  • General Operational Assistant

    1 week ago

    Belconnen, ACT, Australia Catholic Education Archdiocese of Canberra and Goulburn Full time

    Employment Type: Part-time, PermanentSalary Range: $47,792.50 to $75, Superannuation (pro rata for part time appointment)Start Date: NegotiableClosing Date: 11.55pm, Sunday 18 February 2024St Thomas Aquinas is a vibrant primary school located in the heart of West Belconnen. We are an inclusive and welcoming community, inspired by the life of our St Thomas...

  • Team Member

    2 weeks ago

    Belconnen, Australia The Reject Shop Full time

    **Job no**: 497855 **Work type**: Casual **Location**: ACT **Categories**: Team Members The Reject Shop is a well-known and loved Australian discount variety retailer that is ASX listed and that has been in operation for over 35 years. Are you passionate about helping customers and working in a fun environment? Then this is the perfect job for...

  • Seasonal Retail Team Member

    4 weeks ago

    Belconnen, Australia City Beach Full time

    Seasonal Retail Team Member **Req ID**:740**Business Unit**:Retail**Store / Department**:Belconnen- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We...

  • Retail Team Member

    3 weeks ago

    Belconnen, Australia City Beach Full time

    Retail Team Member - Belconnen **Business Unit**:Retail**Store or Department**:Belconnen- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of...

  • Seasonal Retail Team Member

    1 day ago

    Belconnen, Australia City Beach Full time

    Seasonal Retail Team Member **Req ID**:740**Business Unit**:Retail**Store / Department**:Belconnen- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We...