Social Media Manager

8 months ago

Melbourne, Australia Creative Natives Full time

**Social Media Manager**

Directly reports to Social Media Strategist

**Position Purpose**

Arize is seeking a highly strategic and dedicated Social Media Strategist to join our team.

Your expertise in interpreting social media data to inform strategic decisions will drive the success of our campaigns. You will be working closely with our internal teams and clients.

You’ll get the chance to work with amazing Non-for-profits - reach out to Creative Natives to discuss.

**About Arize**

Arize is no ordinary agency We are a specialist communications agency made up of talented people with creative ideas, delivering smart and meaningful results. Our why We are communicators, we exist to tell stories that create meaningful connections between our clients and their community. We are specialists, we fully immerse ourselves in our clients’ businesses as trusted partners to navigate them through highs and lows. Our people

We are a hardworking team of communication specialists. We are as invested in each other’s success as we are our own. We genuinely care about our clients and consider ourselves an extension of their team.

**Our Values**

Treat all people with respect Strive for excellence Act with integrity and honesty We value kindness We embrace individuality We support our community We value humor and share laughs

Our clients Arize has clients across property and construction, retail, FMCG, lifestyle and not-for-profit sectors. We genuinely care about our clients and consider ourselves an extension of their team. If this is you, keep reading.

**Key Responsibilities**

**Content Creation**
- Enjoy creating content across a variety of digital channels.
- Ability to create original text, images, and video content without requiring review or approval
- Develop and execute a content calendar across digital platforms, including social media, EDMs, and websites.
- Work closely with a graphic designer to produce visually and textually engaging content.
- Ensure all content is on-brand, consistent in terms of style, quality, and tone of voice, and optimized for different channels.
- A thorough understanding of all social media platforms, and changes in user functions, policies and trends
- Provide feedback on strategic direction, as required, and adapt content based on evolving digital trends and the unique needs of different client sectors.

**Data analysis and reporting**
- Regularly analyze and interpret social media performance of content.
- Use data-driven insights to refine content strategies and enhance audience engagement.
- Must keep up-to-date with the latest digital technologies and social media trends.

**Community Engagement**
- Monitor and engage with online communities across various platforms, fostering positive relationships and brand loyalty.
- Address enquiries and feedback, or provide advice, in a timely and professional manner.
- As needed, lead or participate in community outreach initiatives to enhance brand presence and reputation.

**Experience Criteria**
- Proven work experience in the role
- Excellent writing and editing skills
- Unparalleled attention to detail
- Excellent audience focused content creation
- Ability to deliver creative content optimized for different channels
- Solid knowledge of all social platforms and their functionality
- Deep knowledge of online marketing channels

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