Membership Services Coordinator

6 days ago

North Sydney, Australia Meetings & Events Australia (MEA) Full time

The purpose of this role is to coordinate and administer MEA’s membership, education, conference and award programs, and support MEA’s various projects. It is a role suited to someone who is in the early - or possibly twilight - stage of their career.

This will involve liaising with the latitude of MEA’s stakeholder groups including staff, members, students, event registrants, Board, committees, suppliers, and non-members of the Australian events industry to:

- Administer membership admission and renewal through a Customer Relationship Management (CRM) system database.
- Administer Diploma student activity for compliance purposes via Student Management System software
- Coordinate MEA’s annual State and National Awards program
- Coordinate registrations and payment for MEA’s conference
- Assist with the management of the MEA Accreditation program
- Create reports for the CEO as required
- Perform general office management including office equipment purchasing
- Assist when required at MEA events
- Undertake other duties as reasonably and lawfully directed by the CEO

The right person is someone who is/can:

- Interested in an events industry career
- Committed to exemplary customer service
- Naturally proactive and solution focused
- Able to self-direct, multi-task and prioritise
- Highly organised
- Team oriented
- Demonstrate computer skills and experience in working with Microsoft 365 and different databases and software systems, preferably including EventsAir.
- Exercise strong interpersonal skills and written and oral communication skills
- Able to influence and negotiate
- Able to build strong professional networks
- Interested in the Australian events industry

**Salary**: $50,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in North Sydney, NSW 2060

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