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Membership Sales Consultant

7 months ago

St Leonards, Australia Virgin Active Full time

Join an iconic brand and inspire people to live an active life at Bligh St
- Base salary + uncapped commission (guaranteed commission for your first 3 months)
- Mon-Fri, free gym membership, exclusive PT rates, discounts with retailers

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Our Bligh Street club is your sanctuary, set right in the heart of the Sydney CBD. Spread over 5 levels and covering 1,585 sqm, the club features a cardio and weights zone, furnished with top-of-the-line equipment, and five custom built studios for Grid Training (HIIT), Reformer Pilates, Yoga, Cycle and Boxing. Beyond fitness, you'll find a sprawling café with bright windows and plenty of power ports, the perfect switch for your regular work desk.

**All About The Role**:
Reporting to the Sales Manager, you'll connect people to a gym membership that empowers them to live happily ever active.
- In a nutshell: _
- You'll start your journey with us, with four weeks of comprehensive training to set you up for sales success
- You'll identify and gain new members through daily activities like prospect and retention calls, community activations (always loads of fun) and following up leads and referrals
- You'll understand peoples' goals, buying criteria and decision-making processes to form a genuine and long-term relationship with them
- You'll provide people with relevant solutions and recommendations to help them achieve their goals
- You'll deliver warm and genuine interactions where queries and feedback are handled effectively
- You'll create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up to ensure they have a smooth first visit
- You'll be empowered to manage your own time and can be counted on to reach your targets

**About You**:

- You're passionate about sales and fitness.
- You're patient, level-headed and cool under pressure with relevant customer service, retail or hospitality experience
- You're comfortable on the phones and get a kick out of hitting and exceeding targets
- You're comfortable communicating at all levels. You're curious and love to learn about people so that you can come up with prescriptive solutions to kick start their fitness journey
- You're a team player. You love voicing ideas with your teammates. People can count on you to offer a helping hand. A+ for you
- You're able to work full time hours on a rotating roster

**What You'll Get From Us**:

- A brand built on a human touch with a playful side.
- A culture that's all about inspiring people to live an active life
- Supportive 4-week onboarding program and ongoing career development
- Guaranteed commission in the first 3 months while we set you up for success
- Progression system giving you the potential to increase your base salary after 12 months
- Find balance with a free Virgin Active membership (and one for your buddy after 12 months)
- 3 complimentary sessions with one of our coaches and ongoing discounts to help you reach your wellness goals
- Special deals with our retail and service partners
- Paid parental leave to spend time with your new little human
- Confidential 24-hour support via our employee assistance program
- Fun. Guaranteed