Automotive Parts Interpreter

2 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time

Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.

Auto Parts Interpreter NAPA

NAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating Our vast national network delivers solutions in trade, industrial, wholesale, and mining, supported by 100 years of industry expertise from heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.

Why Our Team Loves Working At NAPA
  • Competitive salary + generous incentives for outstanding performance
  • Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
  • Support for your personal development with tailored 'Napa Know How' career opportunities
  • Company-funded professional uniform
  • Team member discounts across GPC Asia Pacific brands including NAPA, Repco, and AMX
  • Inclusive workplace valuing diversity in backgrounds, cultures, abilities, and experiences
  • Support for working parents, including parental leave top-up allowance
  • Paid volunteer leave to give back to your community
About The Role

Parts Interpreters provide accurate technical parts support to trade, industrial, and mining customers, using their automotive/mechanical knowledge. They assist with product information, problem-solving, and sales techniques, building strong customer relationships and delivering exceptional service.

  • Interpret parts
  • Process customer orders
  • Dispatch products and parts efficiently
  • Promote specials
  • Arrange buy-ins
  • Process customer credits
  • Be the first point of contact for customers (in-person and over the phone)
  • Contribute to a safety-first culture, ensuring safety at all times

This role involves lifting, bending, and climbing.

Who We're Looking For
  • Technical parts knowledge ("know how")
  • Passion for providing exceptional customer experiences
  • Confidence in sharing knowledge clearly
  • Innovative and collaborative approach
  • Solution-focused/problem solver
  • Good computer skills
  • Ability to work in a fast-paced environment
  • Safety-conscious

Former GPC team members are encouraged to apply. Send your CV via the APPLY button. For more info, visit www.napaparts.com.au or follow us on social media.

GPC Asia Pacific is a leading industrial and automotive parts supplier in Australia, New Zealand, and Southeast Asia, with brands like Repco, NAPA, McLeod Accessories, and Motion Industries. Join our team of over 8,000 in Asia Pacific and 60,000 globally. Learn more at www.gpcasiapac.com. Interested in future opportunities? Join our Talent Community or create email alerts at jobs.genpt.com.

GPC is committed to equal opportunity employment, recruiting and promoting based on ability, achievement, and conduct, regardless of sex, race, religion, or other protected characteristics.

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