Afternoon Concierge

4 weeks ago

Sydney, New South Wales, Australia Excel Building Management Full time
Overview

Excel Building Management is a leading building management company servicing Sydney's high-end residential and commercial strata title markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our greatest asset. Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites. Our work culture is something we are proud to maintain.


Responsibilities
  • Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
  • Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
  • Securing resident keys, security devices, parcels, and dry cleaning.
  • Internal and external patrolling.
  • Completing incident reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 3pm to 11pm


Qualifications
Must Have
  • Ability to build rapport with residents and cooperative relationships with the team.
  • Front of house or customer service experience.
  • Proven quality written and verbal communication skills.
  • Computer literacy (Microsoft Word and Excel, e-mail and BuildingLink).

Your Strengths
  • Capability to work within a team environment and follow Site Procedures and Company Policies.
  • Be professionally presented.
  • Punctuality and proactivity.

More About The Role
  • Eligible to work in Australia with full working rights.
  • Uniform is provided:
  • - MEN UNIFORM - Black business suit, shirt, trouser, tie and name badge.
  • - LADIES UNIFORM - Black business jacket and pants, white shirt, scarf and name tag.
  • Training is provided prior to first shift.
  • Immediate start is available.
  • Visit our website www.excelbm.com.au and submit your resume as part of your application.

Location: Sydney, New South Wales, Australia

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