Customer Scheduling Coordinator

4 weeks ago

Perth, Western Australia Komatsu Australia Full time
About Us

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity

We are looking for an organised person to manage customer orders and plan maintenance schedules.

Reporting to the Customer Projects Supervisor, your position is to provide customer support by coordinating sales, planning & operations activities for reman components supply & shutdowns.

You will be the main contact for customers, making sure their jobs are delivered on time and to a high standard.

You'll also analyse and interpret production outputs and bottlenecks to receive orders, while working with internal regional support teams.

When problems come up, you'll help solve them quickly and keep both the team and customers updated.

This is a fast-paced role with plenty of variety, perfect for someone with scheduling or maintenance planning experience who enjoys working with people.

Schedule & Hours: This role works on a 3 week rotation. You'll work 2 weeks 7:30am-3:30pm, and 1 week 9:00am-5:00pm

Role Located: Welshpool (free onsite parking)

What We Are Looking For
  • Strong mechanical attitude would be highly regarded
  • Ability to demonstrate exceptional customer service skills and build strong working relationships
  • A self-starter with a highly motivated and driven approach to balance the needs of the organisation and the customer
  • Excel skills highly regarded

Why work for us

Komatsu Benefits
  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

Ready to get started? Simply hit the apply now button

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations
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