Customer Service and Scheduler

2 days ago

Perth, Western Australia AllSealedWA Full time $60,000 - $80,000 per year

About Us

AllSealedWA is a WA-based company specializing in re-grouting leaking showers, balconies, tiling, and waterproofing. We pride ourselves on delivering exceptional service with a focus on quality workmanship and customer satisfaction. As a growing business, we are committed to fostering a supportive, engaging environment where every team member can thrive.

Join Our Dynamic Team in a Customer Service and Scheduler Role

We are looking for an experienced, motivated, and energetic individual to join our team in a Customer Service and Schedulers Role. If you're passionate about customer service and administrative work and enjoy working in a fast-paced, collaborative environment, we want to hear from you

In this role, you'll be an integral part of our operations, working closely with clients, technicians, and our sales team to ensure seamless service delivery. If you have excellent communication skills, a keen eye for detail, and thrive in a busy environment, we want to hear from you

Key Responsibilities:

  • Provide exceptional customer service, addressing client enquiries and concerns with professionalism and efficiency
  • Answering incoming calls
  • Responding to emails & enquiries with urgency
  • High end data entry of clients & services using SimPRO
  • Assist with daily coordination of the companies operations including scheduling, through our CRM system - SimPRO and ensure it all runs smoothly
  • Coordinate and schedule all appointments for our Consultants and Technicians
  • Manage high-volume data entry (SimPRO) accurately and efficiently
  • Support our Sales Consultant Team with various tasks
  • Process customer payments
  • Assist with general office duties to support daily operations

What We're Looking For:

  • Outstanding customer service skills and a friendly, professional demeanour
  • A proactive "can-do" attitude with a strong work ethic
  • Experience with scheduling and prioritizing tasks
  • Ability to stay organized and manage multiple tasks in a fast-paced environment
  • Attention to detail and excellent communication skills (both written and verbal)
  • Ability to build strong customer relationships and provide exceptional service
  • Accuracy in data entry and typing skills
  • Experience with SimPRO Software is highly advantageous
  • A great team player who embodies our company values and goes above and beyond

What We Offer:

  • A positive, supportive and collaborative Team environment
  • Full training to set you up for success in your role
  • Employee recognition and Team events
  • Full-time hours (Monday to Friday) at our Canning Vale office
  • Job Stability

Ready to Take the Next Step in Your Career?

If you're ready to make an impact and thrive in a role where no two days are the same, we want to hear from you Apply today and start your exciting new journey with us.

Please note: Only shortlisted candidates will be contacted for an interview.

  • Service Scheduler

    4 days ago

    Perth, Western Australia BaptistCare Full time $60,000 - $85,000 per year

    497239Perth Metro, WA, AustraliaPermanent Full-TimePermanent Full-Time positionLocated at our Belmont Office | Free onsite parkingAccess to salary packaging (up to $18,550 tax-free) for all eligible employeesDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Role OverviewAs a Service Scheduler, you will...

  • Service Scheduler

    4 days ago

    Perth, Western Australia Westcool Full time $60,000 - $80,000 per year

    We're Hiring: Service Scheduler & Coordinator Location: Wangara, WA 6065Employment Type: Full-TimeStart Date: Immediate Start AvailableAre you highly organised, proactive, and thrive in a fast-paced environment? Do you enjoy being the key link between technicians, clients, and service teams to ensure seamless operations?We're looking for a Service Scheduler...

  • Scheduling & Service Officer

    2 days ago

    Perth, Western Australia Indigenous Shared Services Group Full time $60,000 - $80,000 per year

    We are calling on people who love organising, pride themselves on excellent customer service and thrive when busyOur Client, Kariyarra Glass Services t/a Novus Glass, is looking for a Scheduling & Service Officer to join their growing team in South Perth.Kariyarra Glass Services t/a Novus Glass provides windscreen chip and crack repairs, replacements, and...

  • Service Scheduler

    1 week ago

    Perth, Western Australia Komatsu Australia Pty Ltd Full time $90,000 - $120,000 per year

    Komatsu benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.Financial: Income Protection Insurance provided through our company superannuation fund.Career: Recognition, awards, flexibility, further education studies and internal career...

  • Customer Scheduling Coordinator

    4 weeks ago

    Perth, Western Australia Komatsu Australia Full time

    About UsAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.The OpportunityWe are looking for an organised person to manage customer orders and plan maintenance schedules.Reporting to the Customer...

  • Customer Scheduling Coordinator

    2 days ago

    Perth, Western Australia Komatsu Australia Pty Ltd Full time $90,000 - $120,000 per year

    Company description: About UsAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.Job description: The OpportunityWe are looking for an organised person to manage customer orders and plan maintenance...

  • Scheduler

    3 weeks ago

    Perth, Western Australia Amana Living Full time

    The RoleAs a Home Care Scheduler, you will be responsible for delivering efficient and effective scheduling of client services to our Community Support Workers, whilst providing exceptional customer service.You will join a high performing team who are continually working to ensure that client requirements are met, and our staff are supported with schedules...

  • Scheduler

    5 hours ago

    Perth, Western Australia Amana Living Full time $60,000 - $80,000 per year

    Job no: 497451Work type: Full timeLocation: Perth CBD, Inner & Western SuburbsCategories: SchedulerThe RoleAs a Home Care Scheduler, you will be responsible for delivering efficient and effective scheduling of client services to our Community Support Workers, whilst providing exceptional customer service.You will join a high performing team who are...

  • Scheduler - HVAC & Fire Services

    2 weeks ago

    Perth, Western Australia EQUANS Full time $104,000 - $130,878 per year

    We are seeking a proactive and organised Scheduler to join the HVAC and Fire Services team in a full time capacity working out of our Osborne Park office.About UsEquans Australia and New Zealand delivers multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using a using an...

  • Scheduler

    2 days ago

    Perth, Western Australia Assign Full time $60,000 - $80,000 per year

    Assign are a leading NDIS provider who support people with disability and their families by providing quality daily living, domestic and gardening supports. At Assign our values are centered around being passionate, caring and committed. We seek to care for our clients with the same respect and dedication with which we would care for our own family.Role...