Customer Service Representative

7 days ago

Sunshine Coast, Australia Avis Budget Group Full time
Overview

Start Your Career Journey in Maroochydore with Avis Budget Group Join us at our Maroochydore Airport location and become part of a team that helps people move with confidence and ease. If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Career Snapshot

Maroochydore Airport, QLD Location

Full-Time role (38 hours per week)

$26.70ph + Loadings & Performance Bonuses

5 Weeks of Annual Leave

Supportive, Friendly, and Inclusive Culture

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About The Role

In this role you will be the face of our brand. You'll interact with our customers at the rental counter, complete rental bookings and respond to general customer inquiries.

What You'll Do
  • Establishing customer car rental needs by actively listening
  • Review ABG's various add-ons and services to determine what may best suit the customer
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely, efficient, and accurate manner
  • Answer customer questions and inquiries
What We're Looking For
  • A full and valid Australian driver's licence
  • Availability to work a rotating roster (including weekends, evenings, and public holidays)
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures
Perks & Benefits
  • $26.70ph + loadings + performance bonuses
  • Wellbeing program including life insurance, discounted health cover & superannuation options
  • Access to Perkbox – discounts on retail, fitness, cinema, and more
  • Employee discounts on car rentals across Avis Budget Group
  • 24/7 Mental Health Support via Employee Assistance Program (EAP)
  • Comprehensive training to help you succeed and grow
Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. We embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Ready to be #driventobethebest? Apply now and start your journey with us

Maroochydore, Queensland, Australia


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