Customer Service Representative

1 week ago

Gold Coast, Australia AVID Property Group Full time

Join a national Australian property developer - Work part-time 4 days per week - Based in Broadbeach just 100m from the beach **About the business** AVID Property Group (AVID) is an award-winning Australian developer responsible for a diversified portfolio of residential communities in key growth precincts across Australia. Having delivered $2.6 billion worth of projects over the past 13 years, AVID's current portfolio includes more than 14,300 residential blocks and a gross revenue pipeline of $4.9 billion. With 38 projects across the eastern seaboard, AVID has a diverse mix of developments, including masterplanned communities, completed homes and apartments. Led by highly experienced senior management, AVID deliver exceptional communities, valuable shareholder returns and wonderful environments for its customers. **About the role** We have a fantastic opportunity for a switched on Customer Service Representative to join the Gold Coast team. This role is working 4 days per week that will: - Onboard our customers ensuring they understand their obligations and introduce them to our customer journey portal - Build rapport and ongoing relationships with our customers - Provide exceptional customer experience - Receive and respond to incoming customer queries - Provide customers regular updates regarding progress of their purchase - Upload and update various content into community portals - Analyse and diagnose customer requests and field to appropriate case owner - Co-ordinate valuation inspections - Assess and understand the needs of customers - General administration and data processing duties - Provide ongoing admin support to the team **Skills and experience** To be successful in this role you will have: - Experience in delivery of great telephone customer service, both inbound and outbound - Passion for providing exceptional customer service and experience - Previous experience with CRM systems (Salesforce desirable) - Excellent oral communication skills with emphasis on telephone communication - An approachable demeanour with a "can-do" attitude - Intermediate to advanced computer skills (Microsoft Suite) - Ability to adhere to and work within tight timeframes - High attention to detail, ensuring accurate inputting of information and data processing - Ability to work autonomously and fast paced to adhere to deadlines **Benefits and perks** We offer a competitive suite of benefits to enhance the wellbeing and lifestyles of our people including but not limited to a health and wellbeing allowance, flexible work arrangements, parental leave and an online learning membership. **Are you keen to join us?

  • Customer Service Representative

    6 days ago

    Gold Coast, Australia The Automotive Group Full time

    **Gold Coast location**: - **$32.00 per/h + comm.** - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform their...

  • Customer Service Representative

    8 hours ago

    Gold Coast, Australia TMT Marketing Full time

    **Who are we?** The team at TMT have multiple years of experience working in the sales & marketing sector in Australia. We only partner with brands who have great products to sell, all we need from you is a great attitude & we will teach you the rest. We pride ourselves on looking after our people, offering a fun working environment for all involved! **Our...

  • Customer Service Representative

    4 weeks ago

    Gold Coast City, Australia Convergys Full time

    Job Title:Customer Service RepresentativeJob DescriptionThis role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical...

  • Customer Service Representative

    1 week ago

    Gold Coast, Australia Shred-X Full time

    Shred-X is a fast paced and growing company committed to exceptional customer service and the development of innovative and sustainable practices. We are seeking a person with a high standard of customer service excellence who is committed to servicing existing clients and building relationships with our new clients. You will be joining a team re-known for...

  • Customer Service Representative

    9 hours ago

    Gold Coast, Australia Shred-X Full time

    Shred-X is a fast paced and growing company committed to exceptional customer service and the development of innovative and sustainable practices. We are seeking a person with a high standard of customer service excellence who is committed to servicing existing clients and building relationships with our new clients. You will be joining a team re-known for...

  • Customer Service Representative

    1 week ago

    Gold Coast, Australia Found People Full time

    Family Friendly Company with a Great Culture - Full Training provided - A great team in a growing business. **About the company** A successful and growing delivery business located in **Inner Brisbane** is on the cusp of achieving a true national footprint over the next few years. Delivering a wide range of goods across Australia for customers - large and...

  • Customer Service Representative

    2 days ago

    Gold Coast, Australia Hudson Australia Full time

    Our Client is a renowned supplier of personal alarms for the elderly, committed to enhancing the safety and well-being of our valued customers. Now, we're on the lookout for dedicated individuals to join our team and make a difference in the lives of others. **Responsibilities**: - As part of our customer-centric approach, you will handle inbound calls,...

  • Reddy Express Nerang

    5 days ago

    Gold Coast City, Australia Reddy Express Full time

    Reddy Express Nerang - Customer Service Representative Reddy Express Nerang, 6-8 Ferry St, Nerang, Queensland, Australia Posted Monday 22 December 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as...

  • Customer Service Representative

    8 hours ago

    Central Coast, Australia Claim Central Full time

    **Start your career in the insurance industry!**: - ** Flexible work options available**: - ** Work from home** The rapid growth of Insurx has seen an exciting opportunity for a Customer Service Representative to join our busy team! No previous insurance experience is required. **Who Are We?** Insurx is a third-party insurance management business,...

  • Customer Service Representative

    2 days ago

    Sunshine Coast, Australia PERSOLKELLY Full time

    Our client is currently seeking a Sales Representative to assist in driving their business within the steel construction industry. The successful applicant will be a confident individual with good communication skills, a can-do attitude and a willingness to learn. They will be comfortable talking to clients and taking orders over the phone and over the...